A very spacious bright department with a plenty of choice of various brands. Friendly atmosphere, professional advice, comfortable parking everything for your pleasant shopping 🌹🌹🌹🌹🌹
Excellent service, good product selection. I would especially like to mention Marina Olegovna, with her you feel like a queen, and not just a customer of the store. Also, many thanks to Snezhana, Chanel's representative. I will only go to Monami for gifts, as they are decorated coolly!
The most terrible service, even if you come up and ask how many percent of the discount they don't answer, they don't refine the customers, there is no interest in the customers, if they had finalized it with me, I would have bought their product for more, and so I chose it myself and went to the checkout. But their cash register is also a separate topic. The cashiers are sitting with a very important look, they don't answer questions though. There was their discount card, I ask why it is not valid, they tell me to download the application. Although there was no notification. After such an attitude towards their own customers, how they want to continue to hold on and be competitive is a big question, until they change their attitude, they will also slowly lose their customers. Although the Kazakh company is willing to support its own, but because of their attitude, I don't want to go to them at all.
I visited this store with my mother as a child, when she needed to buy herself eye shadow, mascara and lipstick. This store has a very boring interior, so my mom and I don't go there anymore! And so, cosmetics and their choice are very good.
As always, the service, even on the eve of the holiday, when there are a lot of customers, is excellent. Everything that I wanted was shown and told. Small gifts from the store are always nice.
Mon ami has become my favorite boutique. There are often promotions organized here, I am very happy about it. I buy myself products from Pupa, Dolche&Gabana that I like. My daughter taught me about these brands. Visit and buy good products. After all, we are all women worthy of it!
Prices, everything is clear here.
But consultants are obsessive and search for all product information on the Internet. So can I, then why do I need them?
Thanks to the Aknar consultant for the selection and help in choosing! A very nice girl. I'm shooting the store two stars for the Maybelline stand, which was placed near the window in direct sunlight, probably so that the cosmetics would fry.
I came with a gift card twice in a row. It feels as if the consultants are owed one tenge . It is noticeable that they look askance))) But I'm not just going to give up. I'll buy what I choose, not what they shove at me with a dissatisfied face!!!!