Morozoff
40 reviews
October 29, 2024
We ordered gifts for employees before 2024. Everything was done clearly, quickly and most importantly delicious, well, we couldn't find better prices!
I advise Morozoff to everyone, we will definitely order New Year's gifts this year
Personal thanks to manager Daria
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2
December 29, 2024
Good day to all! I'll tell you how you can instantly lose a reputation that has been acquired over the years! Our organization has been cooperating with the Morozoff company for 5 years, if not more. Personally, I've been ordering children's Christmas gifts from them for 3 years. This year, on the eve of the coming 2025, despite numerous calls from other companies that promised numerous discounts, bonuses and other benefits, I also decided to order gifts from a company that had been tested for years, which had fulfilled all its obligations until this year: beautiful, high-quality, inexpensive gifts, delivery on time. It is precisely because of the delivery time, please note, that a new contract has been concluded. The delivery was supposed to take place before December 12, 2024. The payment for the gifts was also completed on time: until November 29. However, no one delivered the gifts until December 12th. I forgot to tell you that we are from Gomel. When calling the manager, it was determined that the gifts would be delivered by the "end of the week", then by the "end of next week". It became alarming... Then it was promised that the gifts would be delivered exactly before December 24, allegedly the company had problems with logistics, and the way to Gomel was not close. The gifts were not delivered... After the Catholic Christmas, on December 26, I'm all on edge, I'm contacting the manager. The girl manager says that the car may go, but it may not go, there are some problems with sweets... Panic begins. I'm asking if it's possible to come to Minsk and pick up the order myself. You can also arrive with an order, if you haven't formed it yet, then it will be formed while we are on our way... I'm starting to ask the leaders of my organization to give me a car to pick up gifts, and it's already 11 o'clock, where should I go? We decided to leave on Friday, in parallel with the resolution of work issues in Minsk. As a result, after resolving all the issues, we arrived at a warehouse in the Minsk district in a passenger car, loaded the boxes with gifts under the roof and drove home. We were in Gomel by 20:00. But the car didn't bring any gifts to Gomel that day. We unloaded our gifts and several were given to the guys who helped with the unloading! There are 2 working days left until the New Year, during which it is supposed to give people these very gifts. I haven't had time to look at the composition of the gifts yet, but I wouldn't be surprised if it doesn't match the original one.
As a result: frayed nerves, unnecessary actions, loss of Morozoff's reputation!!!😔😔😔
Most likely, I won't take any chances next year and will order gifts from our Gomel Spartak factory!!!
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1
October 30, 2024
The gifts are just super, very beautiful and delicious 🔥
We ordered last year, the most important thing is that we delivered everything to the right date and at very pleasant prices
This year, a large assortment for both employees and children has already been ordered and we are very much waiting for it. 😁
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1
December 24, 2024
I do not recommend this company! Terrible staff, terrible communication, complete disregard!!!!!!!
We ordered gifts for the Company, and it was a real disappointment! Firstly, the delivery was delayed for a whole week, and we did not receive any notifications about the order status. When the gifts finally arrived, we were shocked — the gifts turned out to be completely different from what we ordered! The gifts were not completed on request.
It seems that their employees simply ignore the customers.
If you are looking for high-quality gifts and reliable service, it is better to contact another company. We definitely won't be ordering here anymore!
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4
December 24, 2024
We ordered gifts from this company for the end of December 2024. We paid in advance for half a year and waited for them on time, but....they were not brought in at the time, the boorish employee Anastasia shouted into the phone and talked aggressively, then they stopped answering and picking up the phone altogether. The sweets were delivered at the wrong time, and as it turned out, not all the gifts were delivered either. After checking the composition of the gifts themselves, we saw that 40% of the candies did not match the pre-agreed ones and simply put cheaper ones.
They promised to deliver one gift within a week, but they never delivered it and left one child without a gift.
Terrible organization, I will never order candy there again!!!
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3
January 8
I highly recommend not cooperating with this company. They violated all possible delivery dates by providing gifts with a huge delay. The candies in the gifts did not correspond at all to what was agreed in the order, and the promised additional gift was missing in the attachment.
After the delivery, it turned out to be impossible to get a response from the managers – they stopped contacting us. It seems that this is their standard operating scheme. We are extremely disappointed with the cooperation and strongly advise against contacting this company.
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December 27, 2024
I highly do not recommend this company for cooperation. We missed all deadlines, it's been a week since the gifts were supposed to be delivered, and for a week now they've been constantly feeding us breakfast, promising to deliver tomorrow. The managers don't know anything, neither at what stage of the order, nor how to solve the problem. Just a terrible attitude towards customers.
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2
December 23, 2024
Gifts are another disappointment. The candy attachment does not match the ones stated on the website at ALL. The cheapest candies from the TRAFFIC LIGHT store. The delivery was delayed!!! I had to go pick it up myself. There WAS NO declared gift attachment. DO NOT CONTACT this company!!!!!
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3
December 24, 2024
Good afternoon! We ordered gifts for the organization and they are still missing! The delivery dates in the contract are from 09.12 to 20.12. No one can really answer when the delivery will be! They work terribly! and judging by the reviews, nothing has changed over the years.
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3
November 15, 2024
It's great that we managed to bring everything before the New Year, otherwise we were very worried, the workload before the holidays is still high. But everything worked out well, and the gifts are cool.
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1
December 30, 2024
There are no advantages from cooperation with this company at all. We got a lot of orders, but we didn't think about the delivery time and logistics. All possible deadlines were disrupted. They talk brazenly and give me breakfast.
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1
December 26, 2023
On 06.12.2023, we contacted this organization to purchase New Year's gifts. The payment was made on the same day. In the contract, the delivery dates were specified on December 14-22. The matinee for the children of the employees was scheduled for 12/25/2023.
21-22.12 manager Samuel stopped responding to messages and phone calls. On 22.12 I contacted the call-center, they promised to bring gifts on 23-24.12. But these days, no call or message has been received.
On December 24, the director himself called the manager and Samuel answered his (unknown number) call. He promised that the gifts would be delivered on the morning of 25.12.
The result? I had to urgently buy gifts for the matinee.
To be continued....
Disgusting company!!!!! I regretted turning to them a million times!
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4
2
January 17, 2024
On behalf of my company, I express my gratitude to the Morozoff company. We order gifts for the 2nd year in the amount of 320 pieces for union members and their children. Last year, the delivery was slightly delayed, but everyone liked the gifts and decided to take a chance and order again. For me, as chairman, it was very important to comply with contractual obligations, everything was clearly fulfilled. The gifts were great , the filling was consistent, the packaging was strong and of high quality (ordered in cardboard)
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1
1
January 4
The New Year holidays have passed and you can safely write a review. I liked the gifts, even very much. And for both adults and children. Thank you very much. We will order from you again next year.
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December 22, 2023
The order deadline was disrupted. On the phone, specialists begin to refer to difficulties with logistics, etc. They promise to call back, but they do not call back. The customer service is at a low level. Gifts under the contract were supposed to be delivered no later than 21.12. Today 22.12 - there is no information from them. 100% prepayment has been made by us for a long time. So decide for yourself, we will definitely not work with this company in 2024. Poor service and customer attitude should have consequences. And I, as a sales person with clients, am ashamed of this company. They spoil the reputation of our profession
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7
1
October 30, 2024
I trust this company. There are quality certificates for all candies, good formulations, mostly chocolates, and not every caramel is cheap. Prices don't rise along the way. We paid the price from the website.
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1
December 7, 2024
The whole process of customer interaction is well organized. There are no problems or accidents. Despite the fact that we made the order quite late, we still got everything on time. The gifts are good.
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October 24, 2023
Good afternoon!
BE SURE TO READ IT BEFORE COOPERATING WITH THIS ORGANIZATION!
We made an order on 08.11.2022.
After this organization took the money, but did not bring gifts. (leaving the children without gifts). This organization did not return the money!
After applying to the court and the ruling of the arbitration court, this organization still did not return the money. Doesn't answer emails, throws off calls. Dear morozoff, return 500,000 rubles.
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5
1
December 1, 2024
We are happy with the gifts for this New Year. They were very good and delicious. We put surprises for the children as a gift, everyone was delighted. Thank you.
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June 26, 2023
We ordered gifts for children's day, we decided to order in advance from the new collection.
All the children were satisfied!
Thank you very much to the managers for their professionalism in communication and for their help in choosing gifts.
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1
November 13, 2024
Everything is official, according to the contract. We had more than 40 thousand gifts. Everything was delivered to us for free. The gifts are of very high quality and with good content.
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January 8, 2024
I bought a gift from Santa Claus for the New Year. The packaging is beautiful. The contents of the candies did not match either the weight or the description on the site.
Conclusion you can buy a package without sweets until December.
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January 3, 2024
We have been ordering gifts for our trade union organization for the 4th year!
The company has never failed! Gifts of the highest quality, delivery on time!
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1
December 25, 2024
High-quality beautiful gifts, helped to choose the packaging and attachment. We made free shipping.
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December 26, 2023
The gifts were supposed to be delivered on 18-19.12. To date, there are no gifts and there is no information on the timing either. The managers are not responding. The messages remain unread.
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2
December 22, 2023
We paid for the gifts , but did not receive them! All possible deadlines have been disrupted, the mood is spoiled!!! We will not order any more and we do not recommend it to others!
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3
January 31, 2022
I would like to express my deep gratitude to the MOROZOFF campaign for their conscientious work, for the desire to hear from the client and the opportunity to take into account all wishes. Everything has developed in the New Year's gifts purchased by our organization - quality, quantity, price! Thanks! Good luck and prosperity to the company! Special thanks to Anastasia Radionova!
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5
December 30, 2023
Great gifts, mom and kids are very happy
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1
September 17, 2020
For a New Year's tale, our parent committee decided to please the kids with various "goodies". Here we found sweet New Year's gifts in a wide range. We made a pre-order because of the discount provided. Thank you.
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3
December 28, 2023
The delivery time was disrupted. A terrible company!!!
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3
September 12, 2020
I would like to express my gratitude to the employees of the Morozoff company for their conscientious work. Our foundation has been buying New Year's gifts for the second year in a row, satisfied with the quality-quantity-price ratio, as well as the design. Thanks! I wish you good luck in your future work.
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1
September 12, 2020
Thank you so much for this approach to work! We are already ordering New Year's gifts for the children of the company's employees. The content is diverse, the pricing policy is democratic. It's like a team of wizards and elves)))
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1
September 24, 2020
I really liked the assortment. Cool original gifts can be found here for young people and creatives, and more classic things for conservative older employees. I bought from the bottom of my heart, and as a result, all our employees were crazy with happiness.
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1
September 13, 2020
I would like to express my gratitude to the employees of the Morozoff company for their high-quality and conscientious work. For the second year, our foundation buys New Year's gifts from this organization and we are quite satisfied with such indicators as price, quantity, product quality and at the same time, design. Thanks again! Prosperity to you.
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1
February 2, 2021
We paid for the gifts on 02.12.2020, and received them as early as 12/29/2020 at the end of the working day! All possible deadlines are disrupted, the mood is spoiled!!! We will not order any more and we do not recommend it to others!
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3
September 17, 2020
I ordered corporate New Year's gifts for employees. I studied the list of sweets and the appearance of the packaging on the website. Sweets are from Russian confectionery factories, everything is fresh. I recommend.
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1
September 22, 2020
We order New Year's gifts for our children at school here. Both children and parents are very happy. Sweets are always fresh, which is not a little important. And, of course, they are delicious.
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2
February 24, 2020
A friendly company, everything is coordinated, clear and prompt. It's a pleasure to work. Well done guys!
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September 23, 2020
Thank you for the gifts and good mood. I recommend it. Flexible approach and high customer orientation.
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1
February 25, 2021
Disgusting quality
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