I have been staying at this hotel for the second day. I paid a lot of money! I would never advise anyone to come here. The hotel is beautiful, but this is its only advantage. Service-0. On the beach or by the pool, they pass by in a restaurant and there is not even an opportunity to give money. In the restaurant, you won't believe it, there are no salt shakers on the tables! In the evening and at lunch, any drink: water, juice, beer or wine must be ordered, and the waiters run by. And if suddenly they said OK, then it doesn't mean anything at all. The attitude towards the guests is bad. Maybe it was good before, now it's bad. Any hotel, but not this one.
The hotel is beautiful, large with good grounds and swimming pools.
The rooms are clean, cleaned well
The beach is dirty, poorly monitored, steers, bottle caps... in the last two days there was a lot of algae from the sea, nicotine was removed, I had to go to the beach of a nearby hotel.
The service is 2/5, you always have to wait for everything, say 3-5 times to bring it
The food is delicious, I did not get tired in 9 days, but in the morning to pour coffee or tea is a whole epic, additional points and coffee machines are needed, they could not cope with the load
In the evening there is no program for adults or children, a couple of times there was live music for an hour
Before leaving, they billed for the mini-tower, yes, they gave the money, while pointing out that there was no price list in the room (the mini-tower consisted of 2 bottles of water and 3 cans of fanta), as if it was all free at the bar, while at the reception they said that we were right and should not paysince there is no price list, but since the money has already been given, we will not give it back!
In general, a lot, BUT this is my first and last visit to at least this hotel, and maybe to the country
Rested 02.09-12.09.2023