Bad attitude towards clients, they don't know how to talk to people, Here is an example of a negative review about an English language school. Please specify in what tone you want — politely critical, sharply dissatisfied, or maybe with irony?
So far, this is an option, in a restrained and critical tone.:
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Unfortunately, I cannot recommend this school. The teaching leaves much to be desired — lessons are often unstructured, and feedback is minimal. The level of organization also let me down: there were postponements of classes, confusion with the schedule. It seems that the school is more interested in paying than in actually teaching students.
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We tried to enroll in the course with our friends. For 2 days they could not give us normal information, each time we had to explain again what we needed. It's a pity, we were praised by the teachers, but the service at the training center is at a very low level.
I do not recommend this center to anyone!
Employees are unresponsive, they do not know how to communicate with the client, in case of a problem they hang up, call from the left numbers, ignore questions, promise one thing, but in fact they are just empty promises! It's terrible!
Great center. I really like teachers. Especially Mr. Alex. I was at Miss Rachel's speaking. Teachers know their job. Despite the fact that the price is slightly above average in Tashkent, I do not regret a single penny spent. Thank them for helping me achieve my goals. Especially Miss Lucy with IELTS and Mr. Alex who helped raise my grammar. I will not forget to mention Miss Polina who endured my questions and harassment. They also have a very funny children's teacher Kevin 🤣
I am dissatisfied with the service and communication. I did not receive the information in a timely manner. Unfortunately, the management reacted negatively to my messages to sort out the situation.
THEY DO NOT NOTIFY ABOUT THE CANCELLATION OF THE LESSON.
You leave work early to come to class, you come to waste time and the lesson is canceled, and you don't even know about it, <<gorgeous>> service! The answer to the question why was not notified is: we didn't have time, I ask, did the teacher put you in front of the fact?- answer: no, he reported earlier.
They absolutely do not work on communication. So far, we have waited for an answer, and there have been many questions - we have already found another training center.
The teachers are smart and well prepared, the price (payment) for a month is more or less (worth the money), but the staff does not work so well, sometimes they make mistakes, and English is well prepared for both children and adults
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Anonymous review
October 1, 2023
An excellent training center where you can raise your level of English with native speakers in a relaxed atmosphere, which helps to remove the language barrier and learn the language with interest. I really liked it, 10/10.
An extremely strange institution with an average tire repair service....
Prices here are 30%-40% higher than in the best educational centers of the capital, a beautiful website and a premium location. This is what bribed me, because it was thought that the quality of training also differs favorably...
The school was empty, like a kindergarten at nap time.
Administrators are generally a separate story - a mixture of unprofessionalism, arrogance and sloppiness. I was invited to come at a certain time to discuss issues on IELTS training with the teacher. Having arrived exactly as recommended, I found the surprised face of the administrator (the same one, by the way, with whom I had agreed), who, making round eyes, said that teachers come as they want, or exactly for the lesson. They offered to wait another half hour, promising to call back. No one, as you might guess, called back, and in the end, when I dialed myself, I was told that the teacher had started the lesson "wait another hour.".. This is really not a school, but the first place in the hit parade of idiocy!
Poor students...
The only good thing here is the location.
The description says that the teacher is native. My teacher was a guy from Bangladesh. Who is not involved in education in any way. There was a feeling that the administration's attitude towards students was arrogant. In case of postponement or illness, the teacher was never warned in advance, always after the fact. It is valuable above the average in Tashkent. The quality and service are at the lowest level. I highly do not recommend this school.