The shawarma is delicious, and the staff are interesting.
Shawarma is often not signed, which is not very convenient when ordering for several people.
And today there is such a situation: a weekday evening, 2 orders are in operation. Instead of Hawaiian shawarma, we put mushroom shawarma in ours, which differs not only in components, but also in volume and price. When I returned from the melancholy coffee-drinking girl at the checkout, I did not hear either hello or sorry. But at least the shawarma was replaced.
To tighten the service - there will be 5.
Shawarma is slightly above average quality, the first time I took it, it just opened, there was burnt pita bread, overexposed in the grill, or the grill was poorly washed. But the most important thing is the level of service and the type of staff, I took shawarma four times already, but the service was always the same - as if the staff were being held hostage and something would be done to them for positive service. The service is as if they are doing me a favor to cook far from the most delicious shawarma.
The cashier's rudeness has gone beyond all reasonable bounds today. If you are declaring an action, then train your employees and tell them about the rules.
And at the same time explain that microclimates are also clients, and rudeness is unacceptable for guests of any age.
Until today, every Tuesday the child received his potatoes, and you received an order from your parents for a couple of lunchboxes. I'm not going anywhere near you now. A cashier who invents new promotion rules on the fly and yells at a child is unlikely to make you a good cashier. I will definitely write a complaint to the book of complaints and suggestions personally.