The Baranovichi MREO is a separate state in Belarus. In all other cities, any procedure takes no more than 2 hours, and in Baranovichi at least 2 days. The staff is very rude. The most annoying thing is that you pay money for all this, but there is no service at all. If you remove the car from the register, it is better to go to another nearby city, there it will take 2 hours along with the road, and if you do not mind time and patience, then well.
I read a lot of horror stories in the comments, but it turned out to be even worse than they write
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Вадим Осипов
Level 3 Local Expert
August 10, 2024
Only pensioners work, no one wants to move, I didn't even have time to register my car during the day, I was already there at 7 a.m. The worst MREO, even in Minsk is not so
Disgusting. There are always huge queues, the attitude of the staff is extremely unfriendly (as luck would have it). Is it really difficult to make electronic queues so that you can make an appointment in advance at the exact time and not wait for an hour or more? Is it really difficult to make it easier to take exams, so as not to come at 8 a.m., and then wait until 11 a.m. (the first exam). About giving up driving is a separate conversation. When I passed, I came almost every day in the hope that an instructor would choose me (and 4 other people) from the crowd of people and I could try to pass. If not, then you wait until all these people roll back and then you have another chance, whether he chooses you or not. There was something that he said, whoever gets in the car faster will take it today. Is it really difficult to just make an electronic queue in advance or something so that people do not wait or wonder if they will be able to try to pass today or will have to go again tomorrow, and possibly the day after tomorrow, etc. and make sure that everyone knows in advance the time of delivery and their turn. For him to come, he immediately got into the car and has already passed or has not passed. Plus, you also need to come in advance and put a stamp, and it's better to come earlier, because the queues are huge. All in all, it's a disgusting place. When I passed for my license, I hated this place and those conditions with all my heart. If anything, I passed everything the first time (the city from the second), but I passed it all within a month. Just because I couldn't get to the city. I took it separately from the driving school.
I want to express my gratitude, because. I lost the test, the cards. I thought everything. To restore it. But no , I was pleasantly surprised when they called and reported that they had found it , special thanks. The district manager, who knows his job better, is very polite. There would be such employees. And thanks again for hugging everyone))))
Learn how to work!!! The boss or deputy.the boss solves issues that seem to be elementary, but the employees do not know!!! Arriving at 10.30, he left at 16.58
There are queues every time, there are constant innovations. One information kiosk was removed, it is impossible to pay for services. And there are always not enough coupons.
At one time, the queues for shortages were shorter. Once you stand in line to print an application, the second time to pay the fee, the third time to submit a paid application. Then there is a queue to the photographer, and after lunch there is a queue for ready documents...(This is how I changed my driver's license).
Coupons at 8 o'clock are no longer available for vehicle registration, it's a mess. A couple of people will collect a few coupons, and then sell them out. And the cameras don't scare them. Let someone from the staff stand and control the issuance of coupons. Otherwise, one person will dial 5 of them, for example, and this is not the only one who is so smart. And then you won't even go through a live queue in a day with re-registration and registration, you need to go a second and a third time. And not all locals come from other cities to hang out all day, maybe they'll get lucky.
I passed my license 2 years ago, the examiners were cattle, and they remained, nothing has changed! They don't want to work, they only accept 2-4 people per car, and that's at best! You come to register in the morning, then come at lunch and hear that go for a walk, you won't have time to pass today.
The queues are terribly long, if you don't want to stand for several hours, it's better to come before the opening at 8:00. I used to come at 7:20 and already a few people took the queue.
The queues are terrible, you can't find at least one pretty person, you can spend the whole day in the morning and do nothing, I have such experience and not only I have, in general, the service there is very bad, there is no order, none of the bosses there can solve the problem of mass queues, and they don't want to
It's a disgusting place. The service is arrogant and arrogant. Especially during the inspection of transport. Moreover, the inspector is constantly late, and comes as he needs
It's just trash. It is very difficult to describe this place in a censorious way. There is no one to ask, there is a queue for a ticket five times and no one can explain how quickly. Put the admin on the bedside table with coupons
Don't know where to spend the whole day? They'll help you here. The electronic queue and the unhurried work of the staff will help brighten up your day.
Complete horror!!! The queue is a big queue, it turns out that you need to take coupons to different windows, no one redirects. Everyone is sick, so 1 woman is sitting on the computer and can't cope, in which case it is necessary to transfer someone to help!!! You only need to do computer design, you can't do it manually!!! 5 hours in the traffic police and only issued statements and no more. Where should I send complaints?
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MS
Level 9 Local Expert
October 11, 2023
It does not work on Monday, it is not worth going on Tuesday and Saturday. Because there are long queues. It is better to inspect the car in advance
It's terrible, just terrible, how many times I don't go there in queues of 100 people, one window opens, occasionally there are 2, the attitude is terrible, every time they say they need some more documents, then they say that their employee misunderstood and gave the wrong document and I need another)in short, it's generally a terrible place) you can give birth faster than waiting for something) I feel sorry for 1 star)
The work system is terrible. It took 2 days to make the car. We queued for 6 hours on a ticket to apply for registration.
But! We would like to express our gratitude to the head of the MREO Pavlyuchena S.V. for the prompt resolution of the issue! The only sensible and responsible person! If it wasn't for him, we would have spent two more days
This is a real horror! The terminal is on its own! After reconciliation, all the data is in the database!!! Why these aunts? Who are slowing EVERYONE down? the application can already be printed automatically, but these bugs are not sitting!
Huge queues, even on coupons. Many people take several coupons at once. When paying through information kiosks, in addition to all queues, you have to wait again. People take a long time to figure out how to pay, so as not to make a mistake. A consultant or a bank branch is required to accept payment. To our indignation to the employees, the answer was received that this does not concern them. An interesting indifference. That's how we live(
The queue is constantly, the staff at the reception is not friendly. I've been taking the car off the register all day. I did the same procedure in Slonim in 1h40min, taking into account the round trip
They work clearly.Recording by electronic queue.You even know how many people are ahead of you.Customer service does not take much time.When paying for services, there are two terminals and they give you all the necessary bills on paper.There is a toilet.One requirement is to always wear a mask.