Disgusting.
Not only do they not talk about the various promotions that they have and you first launch, then you find out yourself on the site about some kind of promotion and you have to re-sign for another time.
So it is also impossible to get the result on time.
Why are you talking about the time of getting the result? If I also arrived 2 hours later, and he is still not ready, that is, if I had arrived on time, would I have had to sit and wait at your place for 2 hours? Seriously?
At least you would have called and warned about this, or you would have immediately said that the fact that 'the result should be taken at such a time' is not true and you may have to wait a couple more hours)
I was late for my doctor's appointment because I didn't know I would have to wait so long.
I have always had a good opinion about this center, I was served by them for about 6 years, but today my son and I were literally 5 minutes late and we were not accepted, although I know earlier when we came at the appointed time and always waited for 15 or 30 minutes.
The guys are great fellows! I was passing through Astana, I urgently needed to do an MRI of the spine, even though the queue is all by appointment, we entered the traveler's position, we did everything, everything is super!
Excellent service, courtesy in everything, professionalism begins from the first minute.Despite the night reception, they are polite and responsible in their work. Thanks
The staff is polite. Well done, Respect. All doctors praise their pictures with clear contours. I recommend
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Олка Дом
Level 27 Local Expert
May 20, 2024
Great center, the staff is very polite and helpful! We made an appointment by phone for a tedious day without any problems . The waiting room is comfortable and spacious
A good diagnostic center. The MRI images turned out to be clear. The staff is pleasant. The only thing is that I had to pay extra for the results disc, but everything is great.
I am leaving a complaint about the registrar's girlfriend at the address Zhangeldina 30. He does not know how to communicate with patients. Tactless. Today I was rude to a pensioner over 70 years old. Pensioners are small children in fact, they need to explain everything on the shelves - where, what, how. The pensioner was outraged by the attitude and called the administrator, a woman came out instead, who explained everything in simple language to grandma.
Why do you put such registrars if they are not patient with pensioners??? Plus, the girl with the headphones is working. In general, an unpleasant personality. Such people need to be removed from the service or retrained how to communicate. The patients are different, but no one was rude to her, she raised the pressure on the pensioner with her attitude. Explain to this receptionist how to talk to people, even if the patient does not understand something. I was not happy, but I stood up for Grandma. I took a photo of the girl.
Today we came for an MRI earlier than the scheduled time. The girl at the reception talked on the phone and went to laugh in another office. The call button at the reception desk is not working. I had to knock on the counter, but no one came. When she came out 10 minutes later than the scheduled time, I told her that we were told to come at 8.30. she did not react to this in any way.
The questionnaires are filled out solely for formality. We filled out the questionnaire after undergoing an MRI scan.
The prices here are not the cheapest. But here it is high-quality, fast. An MRI scan is performed for 15 minutes, after 2 hours you can pick up everything, or the next day, as convenient. Everything is clean and comfortable.