The only MTBank in Molodechno, unfortunately. The service is good. An exchanger, a consultant, and all that. There are many cafes around the bank. Parking is no problem.
At the next visit to the currency exchange. There are 8 people in the queue. Waiting time is 1 hour and 20 minutes. Horror
I have been using the bank for 3 years. And now it's time to change the card. Wait in line for more than an hour to change the card in 7 minutes. Trash. There are 2 employees in total ,
As for the conditions for acquiring, card accounts, and the availability of currency at the checkout, there are no questions, everything is fine. But it can be seen that there is an eternal shortage of staff, apparently this is why there are endless queues at mtb at any time of the day. Management, pay attention to this very significant drawback. As a legal entity and an individual, sometimes I don't even want to visit you! You'll lose all your customers!
One specialist is working. The sleepy kingdom. People are sitting and waiting for 2 hours. A bad place. And yes, when will Belarusian banks install TOILETS for customers? Thank you for your concern (no)
The service is prompt, with explanations from specialists.Special thanks to the operator Irina Khovanskaya, clever girl, everything is clear and understandable to the Bank of prosperity!
There are often queues at the checkout. You can sit (it's good that at least there are chairs) for more than an hour. The main thing is that the queue goes selectively, i.e. someone has priorities, this applies specifically to the cash register, it is clear with specialists, there is a queue there. Maybe it's good for someone, but the usual exchange operation (which takes a couple of minutes, you have to wait a very long time).
I love MTBank, but there are queues, and I don't want to go to a specialist. But everything is solved by a queue recorded on time, through the application.
The service is not bad, but sometimes it happens that when a lot of people work one cash register. And to change the unfortunate hundred bucks, which will take 1 minute of time, you can sit for 40 minutes. But this rarely happens, in principle, the bank is acceptable
Hello. I would like to mention the always good course and at the same time the terrible service at the checkout on Saturday. there is always one ticket office and there are always a lot of people. And if someone has a long operation, then there are no seams at all!!! NOT RECOMMENDED
It's a pity you can't put 0. The queue lasts for an hour or more, regardless of the operation being performed. It took 1 hour and 20 minutes to exchange $100 for Belarusian rubles. During this time, 2 ticket offices served 4 people.
The queues are always huge. An hour of time to sit waiting for your turn is not the longest. You can do one and a half. And it doesn't matter what happens to a small child. 😢😕😈
The service is disgusting, the electronic queue works as it pleases, the person who comes later goes earlier to the same cashier with you, complete nonsense, the staff is rude
The course is usually good, but sometimes the queue is long, and there is only one cash register.. for example, today I stood at the currency exchange for 50 minutes..
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897239 Гладкий
Level 8 Local Expert
October 12, 2023
The best bank in the city! - quickly and efficiently!!
The most terrible customer service through the cashier. The cash registers may not work at the same time. The employees spread their hands. I personally participated in this circus 3 times. I never saw the manager!
A good currency exchange rate.