I am very disappointed that when I came to the branch at 18:46 on 11/24/2021 and when I tried to get a ticket at the cashier, I saw a message that coupons are no longer being issued. I did not expect such a quality of service.
I'm not stupid, but I didn't immediately figure out which employee to approach. There were two clients besides me, the bank's employees were publicly available, but if in a similar situation in another bank a free employee asked me what I wanted, this branch did not care about me. I didn't like it yet, I issued a card with an annual payment, and the next day the payment for this card was canceled. I came early. Of course, this is their job. But on my part, it's like this: you're sitting, you're applying for a paid card, and in front of you is a bank employee who knows, can't help but know that tomorrow this card will be free.
The bank is good, queues are confusing, of course, that to specialists that to the cashier, although the queue is electronic. And the photo in Yandex is not the same
I really like the bank itself. I own the mastercard of this bank and have not regretted it for a minute. The office on Chernyakhovka is not bad, there is free Wi-Fi, queuing is not boring, there is an electronic queue. Everything is worthy of the status of this bank!