Maps • Grodno • Banks

MTBank

Rating 4.0
42 ratings
Closed until 10:00 AM
Grodna, Antonava Street, 31

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Address

Grodna, Antonava Street, 31
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Contacts

+375 29 509-99-99
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Business hours

Closed until 10:00 AM
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Panorama
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Customer traffic and business hours

04:00Closed
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Rating 4.0
42 ratings
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16 reviews

By default
Level 14 Local Expert
December 22, 2024
The visit fell on a Saturday. I spent at least an hour and a half in the queue. The room is small and cramped. Crowding. People were even waiting outside the doors. The operators themselves worked well: They were quick and polite. There are no complaints about them.
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Level 8 Local Expert
June 21, 2024
I came to the bank once in order to find out how it is most profitable to pay for orders in European online stores. Considering that I have a PayOk card in rubles. I was told that to pay in European stores, you need to get a currency card, otherwise there is no way. But the problem is that with a dollar card, when paying in Euros, there is a double conversion. And you lose 2.5% of the amount only on conversion. I called support repeatedly to find out this issue. And no one has ever told me that I can safely pay for orders in European stores using a ruble card and that it is much more profitable. Therefore, I believe that the employees of this bank and this branch give customers false information and mislead. They hide information from the client for the benefit of the bank.
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Level 9 Local Expert
April 11, 2024
I was very upset by the qualifications of a bank employee, in particular, I'm talking about a specialist who serves people at the cash desks. I paid the lease. I needed to transfer the amount from RUB to BYN at the exchange rate of the national bank. Having named the amount in RUB, I heard indignation from a specialist in my address, how much it would be in BYN. I asked to transfer and name the final amount with a commission in BYN. As a result, the specialist was unable to transfer the amount from RUB to BYN. She made a mistake in the transfer 100 times, not 10 or 20, but 100!!! And if I hadn't paid attention, I would have paid and left. Where does the huge question arise, how can specialists working with money and customer service make such mistakes and prove that he is right?
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