Disgusting service. The cards sometimes work, sometimes not. Transactions for 50 euros are blocked due to suspicion and you have to walk with your feet to the branch - great, especially when you are abroad and you are left without working cards!
The application must be updated only physically in the Republic of Belarus, otherwise it will not work abroad. SMS messages abroad with confirmation codes are not received.
It feels like you're using the bank of Burundi, not the Central European one.
A great bank! I have been using his services for 3 years now. There are no questions about the service, everything is fast and clear. I use a PayOkay card, I like it) High-quality service in branches and ATMs. The commission for money transfers is always charged 0.99BYN to the cards of another bank. It depends on the amount, sometimes it seems like a large amount, and sometimes it's good that it's like this when you send a fairly small amount, and + m -.
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In general, the bank is decent, I like it :)
Inconvenient location and inconvenient Parking, you need to ride and look for where to park or park where you violate. The employees are doing well, they work well with clients.
Please keep in mind when visiting that this department is for legal entities. In general, everything is on top, the girls are friendly. But if you, as an individual, want to perform any kind of operation, then yuriki is a priority, even if they came after you
There were two cash registers, now there is one. Ipes go to the cashier without queuing. You come, there seems to be no one, and then legal entities come in and wait for half an hour. The currency is almost always there, the exchange rate is always adequate.
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Наталья К
Level 8 Local Expert
April 28, 2023
I have been serviced by MTBank since 2013. I went to the department on Irininskaya 3 with a question. I didn't like it. I'm not going to this office anymore. The ladies are sitting with smart faces, like, "What's up, we weren't expecting you." The offices on Sovetskaya and Lenin Streets are more friendly.
An ordinary bank .... the exchange rate
for the last three to five years has not been profitable...
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В
Вячеслав
Level 7 Local Expert
June 30, 2022
If you are a natural person, then you can wait for your turn at the cashier for hours, even if there is 1 person in front of you. There is only one cash register, and legal entities go without a queue and sometimes serve for a long time.
The process to perform its type of operations takes a very long time, then one or the other cash register Works, while it happens that there is no money in the cash register B.R. But please open a second cash register Wait! At the same time , somewhere behind the wall , the second cashier is rude with his mouth full . I have lunch . Wait for lunch to end . I 'll open it.
I have to go there once a month. What's disgusting is parking. Everything is packed, entry into the courtyards is prohibited. There is an electronic queue at the bank branch. And this is the only department in which you can make a payment in favor of legal entities that use MTBank