A good branch, friendly staff, once there was a long queue to replace a bank card, and the head of the branch accepted me.That's how lucky I am.) The branch has 3 ATMs for withdrawing and replenishing bank cards.Cooler with water.Yes, there are often queues and jostling, but you can't do anything. This is life.
Two out of four specialists are working. The waiting time in the queue is more than an hour! There are constant queues in this department. If I knew what a mess it was, I would have ordered a card to another branch.
The department is small, of course, but the access to specialists is so-so. If you order cards, it's better to go online and pick up the preity properly.