Waiting for a specialist for more than an hour, there is 1 PERSON in the queue when receiving a ticket! The simplest operation is to get a card.
This is the second time I've been here, and the second time I've waited more than an hour in the absence of a queue!
Dear administration, please pay attention!!!
The most unpleasant thing is that the question to the staff about the waiting time causes dissatisfaction and sharp answers like "I'm busy with a client, wait"
Guys, we are not in the city polyclinic, I brought my money to your bank. And I can understand that there are complex operations. But I would like to get a correct answer to my question in order to understand whether it makes sense to expect.
On December 14, I stood in line for more than an hour for the simplest operation. This is simply not acceptable. As the staff explained, the department focuses on working with legal entities, and for individuals there is one employee, to whom there were 10 people before me. Therefore, I give the lowest possible rating. I hope the review will help the department to rectify the situation.
A good bank, with excellent conditions for small businesses. Many thanks to the specialist Victoria Savchuk for the detailed explanation and answers to all questions!