I waited 25 minutes for nothing - I was never called, 20 people passed.. I approach the operator, looks up at me full of suspicion and says, "it says in your ticket how many people are in front of you." Uhhh.. there are like 5 in the coupon, but in fact those who came later than me passed.. It's a mess. The Ministry of Health left this department without waiting.
In June, the bank set an extortionate tariff rate for crediting P2P transfers. But the tiniest thing is that the bank began to write off money even for transfers to itself, without the participation of third parties. Claims are not accepted, funds that have been illegally debited are not returned.
I do NOT recommend using this bank and its services.
My bank has been for many , many years . There is a place to park . There are many specialists . Client orientation. Some water in the cooler . There is a toilet for customers and a coffee shop on the floor.
The bank is located in an excellent building, but the staff with a capital letter is not professional, everyone is arrogant, everyone is on phones, not computer-friendly, they look at the client from a high place or whatever he came here at all, but in other branches everything is fine, essentially
It's bad! Without my signature and consent, they issued a card and immediately demanded 30 rubles for annual maintenance! Knowledge of the Law and contacting the manager saved me. Although after all, an SMS came early to pay about a ruble. Tricky. Not a foot in there.
Not only is the queue huge, but it is also not clear from the numbering of the electronic queue how many people are in front of you: numbers to the cashier and to specialists are distributed in one array.
He was like a legal person. Everything is fast and to the point. I haven't finished the procedure, but there's nothing to complain about yet - I don't think anything will change. If there are changes to a specific request, I will add a review.
It's a very nice department. We provided all services with high quality, performed operations and gave consultations. Special thanks to the employee Ekaterina.
We do not recommend this bank! We signed a contract to connect Internet acquiring (payment by card on the website) on September 15, they said the approximate waiting time is 2 weeks. After two weeks, they called to clarify when the result would be, and in response to us, "You did not send us the documents," they began to figure it out, it turns out they lost our documents. They found it quickly, but they told me to wait 2 weeks again. We contacted them after 2 weeks, but they said it wasn't ready yet and every day they said "Tomorrow we have to connect" but as a result, more than 2 months have passed, and the card payment has not been connected, citing various problems.
One specialist works in the morning. This is the third time I have encountered such a situation. You have to wait a very long time, and the queue is not small.
The worst bank in the Republic of Belarus
We have been closing the account in euros for several months. I come - they promise that they will close tomorrow, as a result, in a month the account has not been closed, and so on several times. Each time I paid an additional 10 euros of the debt remaining on the card, since for some reason there were no documents about the previous visit. I didn't argue over a small amount, I just wanted to say goodbye faster and not waste time.
As a result, the accounts were closed, but the specialist had to pay the exchange rate difference out of his pocket
All MTB banks are good, choose according to taste.
It was nice to be offered an underground parking lot. Considering that there are enough parking problems there.