My husband contacted this branch to exchange a part with $100. After a while, on 28.11, it was necessary to change the $ 20 that he had been given earlier in the same department. They refused to exchange it! Due to the fact that the lumen bill has some defects, although it looks normal externally, and the client could not have known about it. At the same time, the cashier checked and admitted that the bill had actually been issued earlier in this branch! I would like to know why your bank has defective bills in circulation, issues them to customers, and then refuses to accept them?!?! By the way, the money was changed in another bank without any questions. I would like to know for what reason currency exchange was refused in this branch?

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Viktoria Gritskevich

Level 9 Local Expert

Convenient location, always long queues at the checkout, a small room for so many people.

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Alena R

Level 13 Local Expert

A standard set of services for the public, there are always a lot of visitors and therefore queues.

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