MTBank
Directions
Ploshcha Lienina
320 m
Awtavakzal Centralny
168 m
Information verified by owner
66 reviews
August 16
I wanted to withdraw money from an ATM for 400 rubles. There was an error and the money was debited from the card three times. the money was not given out. I waited a week from August 10 to August 16 for all my money to be returned to me. Although they promised to return it on August 12. But those who support them are not able to press one "Unlock" button for a whole week To sit for a week without money. So I also found out that the bank postponed my application until August 19th. I'm just in shock from the bank. There is no feedback. Keep losing customers if they are not important to you! You've been sitting without money for a week. I'd like to see you.
See original · Русский
2
4
November 9
Friday 09.11, working time, 16 hours 10 minutes, the day is not a holiday, and the front door is closed. At least they bothered to hang some kind of sign explaining what was going on, so that people would not stand and wait for it to be opened, otherwise they had to knock on the door and call a disgruntled employee outside and hear the phrase that they say they are not working today. Unfair treatment of customers not even from the doorstep, but also directly from the street.
See original · Русский
1
July 26
A specialist girl dealing with cards and sitting at the table on the right (sorry, I didn't remember your full name), I would like you to be more polite to customers! If you were asked again because you did not understand something the first time, then this does not mean that you need to repeat it rudely! Think about whether you should work with people if you get annoyed by a calm repeated question.
See original · Русский
4