I really like the bank. I have been cooperating for 5 years as an individual entrepreneur. Service, consultations, everything is decent. Prosperity and friendly visitors to you.
I was at the bank twice (to issue a card and pick it up) and stood for more than an hour in both cases. The second employee (at the checkout) just sitting on the phone.
The only plus is that they were not kicked out after closing, thanks to the specialist Ekaterina.
And everything would be different if at least 2 specialists worked or the cards were sent to the mailbox as normal banks do
There is an electronic queue, but if you are a legal person, take a ticket as an individual. Legal persons are not called at all, you will sit until closing. This is not the first time the problem has occurred, until you brazenly approach the window and hand over the proceeds. A good bank, this branch is not for legal entities...