Stupid employees are sitting, they don't solve more than one issue. I came to pay off the debt, but they don't know how much to pay. They couldn't get through to Minsk, they said wait for a letter with arrears. A letter with debt is usually sent when the court is filed in Minsk and the debt will be x2.
The managers are not familiar and do not know about the product and the Internet speed. They don't know the difference between bits and bytes. They spit numbers, but they are far from them. + MTS steals money from accounts. They couldn't explain to me where the money went. The card was turned off, and the Internet was plowing through it.
I have been a subscriber for 18 years now. There are controversial issues, but they are resolved quickly.Communication is communication, more relay towers are needed to improve it, then the quality of communication will be better.
The service is super, I stopped by to look at the phones, they told me so, everyone chewed that now I will definitely buy a phone that I was not going to buy, I wanted another model until that day))))
Good day! The impression of the crane cabin is negative! I applied under warranty 2 times as a result, the damage was not eliminated! There are no alternatives offered, the guards are not competent! I will appeal to consumer protection! I don't like all this red tape, but they force me to
The head of the MTS salon, a rude, ill-mannered girl, left a claim in the complaint book, the answer came, like they were punished, this is not her place.
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А
Аня К.
Level 9 Local Expert
March 28, 2022
I got a competent girl who quickly and clearly helped solve the issue.
I wanted to change the tariff to a preferential one for pensioners, but they said that I was not suitable, although I am an old-age pensioner. Then who is this tariff for?
Obviously, the most convenient location of MTS. Consultants are professionals in their field...
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Дим Гр
Level 13 Local Expert
September 29, 2020
What kind of nonsense is going on in the office now, consultants are absolutely incompetent, open propaganda of Samsung models, in other cases, take something more expensive - the rest is complete.
The workplaces at the entrance are without air conditioning and the lighting is insufficient.... the service is attentive....there are no questions about the assortment