On 12/25/2024, we bought two phones for children. I would like to say a huge thank you to the girl who served us, she was very pleasant, kind and responsive, and most importantly, she was very patient. I wish there were more such employees, we were very pleased, we were very satisfied!
One of the main offices of MTS in Vitebsk. Convenient location and opening hours.
But there are clearly not enough employees, there is an electronic queue, but this is of little use, we waited with my wife for 20 minutes, but based on how many more people are in front of us, we realized that we would still spend at least 30 minutes, and left. The consultants are smart, but there are not enough of them! And it's been like this for years.
I came from Moscow, having chosen this salon in advance based on future plans. I was not mistaken. I arrived almost an hour before the opening, according to which you can check the time. Everything turned out great. I got a room in RB in a couple of moments. Special thanks to the girl - manager Anastasia Sh. Oh yes, it was all yesterday)
Many thanks to Anastasia Shchemeleva for her work!Attentive, good-natured, told and showed everything, explained, in general, put everything on the shelves in the dividers.a pro in his field!
We wanted to connect the Internet for tourists, the tariffs were not pleased with 800 rubles for days, we had to connect our MTS zabugorishche for 500 per day
Cool girls work, beautiful, agreed to all services))
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Александр Корсак
Level 11 Local Expert
June 20, 2024
I needed a gift that I could only find in this MTS showroom, and in general, it seemed to me, the range of gadgets is larger than in many other offices. This is not the main thing - the specialists of this office, in addition to professionalism, are wonderful and responsive guys who helped both with the choice of a gift and with advice - the consultant girls really helped out when I came to a dead end with the difficult nature of my girlfriend) and explanations that were inaccessible to my male consciousness and understanding. Many thanks to the wonderful consultant Tatiana, who managed to save me. And in general, to everyone who coped with this difficult task)
It was necessary to have time to perform an operation at lunch, which cannot be done through a personal account. One specialist worked, and there were several people in the queue. Sluggish. Not customer-oriented. Somehow you need to include other employees if there is a queue.
Very strange characters are working. They can't do elementary things. We came to replace the SIM card and had to explain for half an hour why it needed to be changed
We wanted to buy a SIM card here as tourists. There are about five employees in the hall, there is only one cash register. There, an employee spent ten minutes murdering a client. I can't take the ticket, the tape is over. For MTS somehow... mestyachkovo. They turned around and left. Two employees and five customers looked into Life at the shopping center. No queues, everyone was served almost at the same time. I thought it would be the other way around.
The best specialists work here! Goods and services are always clearly and easily characterized. There have never been inaccurate characteristics of the equipment ( unlike the salon on Frunze )
Today I went to MTS and asked for help in solving this issue to remove the lock from the phone. My wife accidentally pressed something and put the phone lock on, you can unlock the phone after rebooting, but the staff are not competent in these matters at all and did not even look at the phone to help solve the issue.Although I have been an MTS user for more than 18 years, in general I am disappointed with this attitude and not competent in such matters, I think the management needs to take such employees who understood the phones and could go into the settings and help solve the problem and not send for repair.Mts at Lenin 48 does not even work for two, but for zero
The staff is friendly, helpful, and will always help with professional advice. We bought a phone for mom, we were satisfied with everything. I advise my friends to contact this salon.
I bought a watch from you, an excellent approach from special specialists, they worked 100%. They were interested.
They recommended options.
they helped with the choice.
Yes, it's terrible, the operator Valentina Divina, well , okay , complete incompetence on service issues is a lucrative business , but the attitude towards customers is as if I came to her personally and asked her for a loan . If there are no friendly young competent girls or boys, and this is the city center, it's a shame. okay , your own , it 's clear , most likely a thug , but what impression will the visiting people have about the city ?
Good afternoon! 03/06/2021 when buying a Huawei Y8p 4/128 Gb smartphone (midnight black), a Huawei CW19 running case for 10 kopecks was not given as a gift. The sales specialist said that there were no covers and there were none.
There is no connection to MTS, but what the hell is an iPhone 11 worth 3,552.00, but on Yandex market it costs 1850.00 do not take phones to MTS, this is a divorce, the cheating is at a decent price
Nice office. There is a lot of space, light, and the product is clearly visible. The consultation is competent. There is a corner for children. Friendly operators.