I ordered a tablet through the online store for the promotion as a gift to my wife. The next day I arrived, but there was only a sample from the showcase (printed). Although the day before, at the time of the order, there were two of them. I don't want to give you a printed one, of course. The consultant girl answered quite rudely and without understanding at all. "He's new." That is, my order was simply given to someone else. At the same time, the price for the day returned and became 200 rubles more. Disgusting impressions. It was no longer possible to buy a sealed one in another office. The disappointment in the store and specifically in the office is complete. I'm already silent about the queue, in which I had to stand for about 20 minutes. Going back 20 years in time, honestly.
I rarely write reviews, but it's hard to hold back here. The level of service and communication with customers is disgusting
I didn't find any advantages. I have booked a smartphone for purchase. They said on the phone, wait for the SMS about readiness and then you can come. Come. A huge queue. The queue is electronic. There is only one of the two slots for employees on site. And that's all through this window. Who is on loan, who is on a guarantee case, who is glass for protection, who is connected. I waited 40 minutes, two people moved forward. "great" service, guys. I will not recommend it to anyone 👎👎👎👎
Without waiting, he left with nothing. MTS, you are losing customers. Think about it
The staff is very relaxed. They don't need clients. They work so slowly that they have specially organized an electronic queue. At the same time, one client is served for 5-10-20-30 minutes. You won't get through it quickly. Like the sloths from the cartoon.
I liked the staff who work there and the level of service, the girl helped with the selection of headphones and orders, thanks to MTS for the quality of service.
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Level 11 Local Expert
July 14, 2024
An ordinary MTS salon, but very unpleasant specialists work. The questions are answered roughly in the style of "if it's expensive, don't connect" instead of suggesting other options. Only a negative impression remained from visiting the salon.
I wanted to buy a loan for Halva, the seller began to hang noodles that the bank closes the card and now there is no way to pay with it!!Now I don't even look close to MTS in this store