MTS
26 reviews
August 28, 2023
Maybe the service is normal, but I was unlucky.
I bought a new phone, replaced the SIM card from the old phone with a new one. I was tormented with setting up , restoring passwords, and so on. I came in for help and advice. Specialist Grigory, I do not remember the last name, began to whine that where he bought there should be set up.
A different company's phone, slightly different applications and settings. I asked for help to figure it out, but again "if they bought from us."
Well, the 5 Element store is nearby, I went in, I applied. No problem, the guys figured it out in 5 minutes, helped to restore the floggings that they had forgotten, wished them a good day and come back if there are any questions.
That's the MTS support and Service team. Big greetings to "specialist Grigory"
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May 16, 2023
They cheated on money already 2 times!!!
They sold a low-quality device, a specialist in this salon advised to do an examination at their own expense, justifying this by saying that it would be faster and assuring that the company would return the money for the examination. 52 rubles were not returned . Thank you for at least canceling the contract and removing the obligation for this device.
For the second time, we applied for a refund for a low-quality device. The employee offered to refund the money through MTS-money. He said that there would be no commission for the withdrawal of funds. He knew the refund amount. When the money came to the balance, when withdrawing to the card, it turned out that the commission was 60 rubles.
The call center also refused to help on this issue.
There are just no words. How much can you cheat consumers?
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1
June 20, 2023
Pleasant and courteous staff
We answered all my questions
All the shops would have such competent people
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July 17, 2024
There were no people, I solved the issue in a minute
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January 31, 2023
The staff in the passages on the stone hill is much more competent than those who stand on the other side of the glass in this institution. I don't advise anyone.
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September 12, 2020
The consultant Dmitry was very polite. I explained the questions of interest. He advised the most suitable and convenient solution for me. Thanks!
Maybe I was lucky, but there was almost no queue.
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November 23, 2021
Pleasant, courteous staff. a good assortment.I am completely satisfied.
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April 13, 2019
They behave like cheaters and scammers! In 2018, I was connected to MTS Home Internet. After the fiber optic cable from Beltelecom was installed in our entrance, I came to the MTS office at 14 Lobanka Street and asked to terminate the contract due to the transition to a new operator. I was asked to pay the debt for the Internet, which I no longer used. I paid and the operator girl said that everything was fine, the conversation was terminated! But a year later, I received a summons from bailiffs in the amount of 70 rubles of debt to MTS. It's just that the operator girl deceived me by saying that the debt was repaid. MTS came up with another debt amount of 20 rubles for me and specifically waited about another year for the penalty to grow for a long time. After that, when the amount grew to 70 rubles, they sent this amount for collection to the department of compulsory execution of punishment of the Partiza district! The department explained to me that they always do this by deceiving their customers! MTS in Belarus work like scammers and they get away with everything! Such an MTS Brand, I live in Russia and there are no complaints, but why do they work in Belarus using the MTS brand as scammers and scammers and do not bear any responsibility for this! MTS in Belarus is a disgrace to the MTS brand! But that's not all! Using 4g technology, they cheated my Family out of 1300 BEL.rubles a year ago. Which this company had to pay. Why is everything adequate and honest in Russia, but in Belarus it is deception and fraud!
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August 6, 2021
it's disgusting, they sell headphones with a guarantee to minors, and then go with someone to have them changed for you
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December 6, 2020
one of the adequate operators., with a wide choice of TP. and gadgets, as well as adequate prices and access to the network.!
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November 7, 2019
Managers are some kind of snobs. When servicing, it feels like I came to beg and beg for something. They don't have to do me any favors, but I have to bend over somehow and beg for something.
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January 15, 2020
The service is good, of the cons.the room is small, the specialists do not have enough training, there are queues.
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October 10, 2021
This is MTS in our house, there are always queues.
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August 4, 2019
An ordinary MTS salon, one of many, there is a choice, fast enough service
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February 4, 2020
A good branch. They will tell you everything, they will show you everything. I have never run into big queues at the payment desks.
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October 5, 2021
there are only two managers working, you can wait in line for more than an hour
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October 27, 2019
Great place, polite staff, well done!!!
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November 24, 2021
Quietly.calmly.politely
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November 2, 2021
Like all salons.
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October 12, 2019
A good center. There are always a lot of staff
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October 21, 2019
They serve there all the time.everything is always accurate and on time
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September 17, 2019
A good salon, but queues are constantly both in the afternoon and in the evening
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September 14, 2018
There are always queues, but everything is pretty fast :)
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May 3, 2020
I like
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February 23, 2019
A good store
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May 10, 2018
There is a parking lot
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