Absolutely incompetent and boorish employees work. We came to change the tariff for our daughter to something cheaper, to which the employee said that we "clamped down" on paying her current tariff, and the daughter generally received advice to "look for a rich groom." I have never seen a single company that pays so little attention to recruitment.
There are only 2 places in the city where MTS "lives". Therefore, there are no options. And the advantage of this place is the very center. That's all.
I bought a smart watch for my child. Before buying, I asked the seller if there was a GPS function in this watch, to which the seller replied there is, when asked to turn it on and check, she replied that you would check the working hours at home. When I got home, I charged the watch and started testing, not all the functions stated by the seller took place. The next day, I sent a check to this salon, to the same saleswoman, to which she replied that this product was non-refundable. That's the kind of "specialist" I came across
I decided to add a review.
07.09. They called from the MTS salon and offered to refund the money, of course, in return they asked in the book of complaints and suggestions to write that the conflict was settled. Which was done.
The watch was taken away, the money was returned, and they apologized. Thanks
Specialists are always friendly and polite, I want to go back for shopping)
They will explain and prompt, they will always advise according to their conscience
The staff is friendly. They advised what was better to choose, advised on tariffs, needed a connection with an unlimited net and distribution without restrictions. I was passing through. Picked up is not expensive (350r rus) Works for 1 month, then it is blocked. advise.
I came to close the SIM card, the girl started blocking it for me and leaving pennies in the account so that suddenly I wanted to unlock it and put money on it, although I warned that I had lost the SIM card, to my repeated requests to close the SIM card permanently without any blocking, the girl reluctantly made a closing application while I was paying the debt in the info kiosk for closing, the girl who served me without hesitation discussed the situation with her colleague in an indignant tone, I consider this a manifestation of incompetence, the service is terrible
The service is at the highest level, advised, told everything you need. But there is one thing, but when buying related products, such as protective glass, they did not warn that the glass is universal, they paid for it to be pasted, terribly pasted, not exactly, on any. After a couple of days, voids with air appeared. The glass does not cover the edges around the perimeter of about 3 ml, dust gets clogged there, etc. Therefore, 4 stars when buying. 5 stars for tariff plans.