I went up to ask what options they could offer me, and the specialist told me to take tolonchi, so to speak, not fate, but why in a small store a window with tolonchens and at the same time I was the only service at a "height"
Terrible attitude!
Today, on Masherov, 29.12, there was no one at the window except the client, 2 specialists at the point, No. 27 was taken. After 5-7 minutes, I was called, but🤷♀️
In the client window, to the question: where to go?, answer: wait 15-20 minutes more! I notice there was no one at the point! What is this? The desire to be serviced has disappeared completely!
The authenticity of my review can be checked by video cameras! I would like to ask the rokodstvo: does the staff work for management or for clients? I think that it is necessary to instruct the staff and familiarize them once again with the quality management!
I want to express my gratitude to manager Alexey.. The level of his tact and restraint is admirable and even surprising.. Recently, a man stood in front of me and asked a simple question, to which Alexey explained elementary things more than four times without even raising the tone.. I couldn't stand it anymore and put in my five kopecks.. Bravo can only envy such restraint.. Thank you so much for the excellent service👌👌👌👌👌👌👌👌👌👌👌👌
Our retired mother, who is ready to communicate with relatives living in different parts of the world using modern technology, asked to buy her a tablet. The choice fell on MTS salons. I really liked the service of the consultant's girl, who showed and told me everything about the tablet itself, brought the case, showed how it would look in the case. She answered all the questions, and then helped to take the ticket in the electronic queue and took it to the specialist who made the purchase. It was quite pleasant. After such service, we will only come to this salon.
I can't rate the Internet, it's not always available. The rates are different, the location is not bad. I think the MTS operator is better and more accessible for different categories of the population.