Terrible attitude towards customers!
Today I went into the MTS salon, Chkalova 35, Green shopping center, asked an employee, Marina Semenchukova, to help me work with payment terminals, to which she, without getting up from her seat, said that she could not hear me! After asking me to come over, the employee did not help, but initially entered into a debate with me, saying: "What should I just read here?"…
Before me, a woman approached her with a request to replace, sell, the batteries in the phone, so really it is impossible to answer that they are not sold in the salon, they are not changed, and not in an aggressive one, that she does not repair them, but sells new phones!
No one, after such a service, will return to such a salon, and after all, a woman could be, in the future, a potential client.
I've been your client for so many years, that's it, STOP, I'm switching to A1 in the near future!
As for the wishes of the management: teach the employee politeness or replace!