An excellent salon, specialists serve you quickly and will explain everything in detail to you, help you with all questions, there are no queues and any open imposition of other services.
One of the operator's many offices already. In general, everything is not bad within the framework of the company's policy. The work is pleasant, people try to help in any way they can. There are surges of people, queues, some irritation of people, but this is everywhere when they can give less than people want to take, so it does not count. And anyway, this is a review about the office, not about the whole company. Overall, a good cog in the system. I still took off one star, there is still something to strive for in general.
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Show business's response
Б
Больной Хромой Косой
Level 17 Local Expert
December 3, 2023
Very competent consultants, it is very pleasant to work with them!!!
A good operator, good staff, a queue approaches quickly enough even with a large number of people in the hall, the queue (unlike A1) is automatic, which is convenient, a good selection of goods, everything is in place. Thank you.
The main MTS showroom in the city, it houses the directorate and managers for working with corporate clients. They also serve individuals. You can buy from SIM cards to gadgets. The staff is polite.
The company's employees, well done. But the Internet in Gomel is from MTS, it's just terrible. Constantly disappearing. I am contacting support, they write: you do not like it, you can not use the services of our company. Rough
the service is good!!! they can always say hello from the doorstep and offer you what you need, as it was with me more than once!!!all the staff are good, they will always find time to tell you what and how, and very clearly and clearly + 10 points to THEM!!!
A strange approach to customers calling themselves.then they hang up the phone, you call back yourself and listen to their offer to sell their various services.
They 're wasting my time .My money.
I like my MTS tariff, and I also like the very polite and fast registration. All the guys are great, they will tell you and advise you what to take better if you lose between 2-3 names of electric goods (phone, tablet, etc.)
The only plus is that you can pay for the phone on any day of the week. A wide range of phones and accessories. The electronic device for the electronic queue is always dirty and faulty, you need to press the coupon for a very long time to get it. The service staff, especially two men, are not completely competent in their work, they are rude to customers, they are happy when the client has some difficulties or penalties are possible, they do not understand the meaning of contractual relations, they turn to personalities.
20 years with MTS. But as it turned out, the company does not consider me a friend, but treats me purely consumer-greedy. By mistake, I turned on "mobile data" and in less than two days 3000 rubles leaked from the account. The message came when there were pennies left in the account. Why not immediately warn about the price of Internet roaming? As a result, I was left without communication and had no opportunity to top up my account on the spot. Many thanks to your employee, unfortunately I did not find out her name, she gave me a Wi-Fi from her phone, I contacted my relatives who put the necessary amount into my account. And MTS, in general, disappointed me. The troika is not for the office in Gomel, but for the entire MTS
On the downside, there was a small queue. Although, maybe this is a plus. The service is fast, the phone was chosen, the operator advised several options, specifying the purpose of the purchase. I explained everything in detail and in an accessible way.
Pleasant environment. I found some good employees. They explained everything, pointed out all the subtleties and warned that when to turn off, and what is profitable and economical.
Convenient service, fast service, clearly explain everything, there is a choice of communication equipment from used to new in installments. There is a terminal and a cash desk for on-site payment.
Fast operation of the operators... Detailed advice and courtesy.. The only disadvantage is the small room
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Show business's response
САША Л.
Level 18 Local Expert
October 28, 2020
I would like to express my words of support to the employees for the action on October 26. You guys are doing great! Strength to you. Such people are the pride not only of MTS, but also of Gomel residents!