The quality of the Internet and communications is simply disgusting. Being in the city of Minsk in his apartment, when calling someone, the opponent hears you intermittently. The Internet is buggy, both at home and mobile. For questions to the telecom operators, there is one that needs to expand communication, but this is in the plans, but for now you are patient and pay money, thank you for being with us. There is no such nonsense on a1.
I'll say goodbye to this rascal. The obligations to provide services are not fulfilled and there will be no more conversation. We are leaving with the whole family to another operator and I will advise others.
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M
Level 7 Local Expert
December 26, 2024
Spam by SMS, but notifications about zero balance are not received. Nonsense
The service is terrible! The employee does not know how to communicate with clients. Rude , unprofessional, such people should not be allowed to reach the client! Yesterday I did not manage to become an MTS customer and I do not advise anyone. You can't give money to a place where they don't respect their client!
Very negatively, the operator is a complete deception out of the blue, 20 connected, 18 disconnected, even a month has not passed and 13rub 50 cop oboneska I paid 15 rubles and still have to stay, they do not intelligibly answer a direct question, moreover, they also attribute to you about allegedly some additional functions.
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Алена
Level 6 Local Expert
September 7, 2022
In the yard of the XX1 century. And MTS Belarus cannot terminate the contract online or by phone. The issues are already being resolved much more seriously online. I went to another country, blocked my SIM card after I lost it. There was a plus on the balance sheet. After that, I continued to have write-offs every day. I'm calling, explaining the situation, they say only with a personal visit you can completely terminate the contract. And if a person does not have the opportunity to approach??? Such nonsense. Yes, they also write off the fee for saving the room, every month, and they said they would write it off for half a year. They just drove into debt out of the blue!!! A terrible cameraman. I will not connect to MTS anymore.
They are misleading!!!
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БС
Level 12 Local Expert
December 5, 2022
I visited a communication salon and bought a room. I had to leave the country urgently. The number cannot be blocked online. I called the operator. They don't block it... Only temporarily and then for 12 rubles per month. I will not pay for a service that has not been rendered to me. I think we need to write a collective letter to the Ministry of Communications so that they can somehow put things in order. We live in the age of technology and have to come to the salon to block the SIM card.
The worst operator in the Republic of Belarus. I do not advise you to get involved.
A great store, they quickly issued a SIM card, but when I bought glass for my phone, I accidentally dropped it and broke it, I was going to ask for a second one and buy both, but the cashier instantly jumped up, and under threat of security demanded to pay for the glass, very much spoiled the impression
I went to get a local SIM card, they quickly issued it, explained how to receive text messages later in Russia. It paid off on the Internet in two days.
It is impossible to reach the operator within 20 minutes. But the ads are every 5 seconds
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Anonymous review
November 10, 2021
We connected with the operator for 20 minutes, I didn't wait, it's such a large network!!!!Are there not enough operators? So hire one! If no one wants to come to you, how do you change the working conditions? One star because otherwise the review is not sent, so it would be 0
Terrible attitude towards customers.
We bought a phone at MTS and they sold us a defective one. The consultant showed one phone, and when buying it, they gave me another (defective) one! Be careful! A refund or exchange is not possible afterwards!