The hospital is good, the rooms are large, equipped with everything necessary, special thanks to Dr. Gabit Akerka for her sensitivity and responsibility, the medical staff for professional injections and systems, but there are many disadvantages, for example, the medical staff is overloaded, you will not find when you need to, the bed is in poor condition, the food is not tasty, the transfer of products is partially not conveyed, some representatives of the medical staff are rude but there is also a kind nurse, the nurses clean up for show, they just rub it with a rag, it's still an infectious children's ward! One distributor is responsible, the other is not. Maybe it all depends on the salary, maybe nurses and nurses receive little, but this is not an excuse! The impression was average, everyone needs an eye and an eye, especially when they install a system and you can't find a nurse.
The doctors and nurses are nice, the staff is polite too.The beds in the ward are not very comfortable, there was also a toilet without a lock and there was also an exit to the street (there were glasses and a closed door) I came in late at night, and they knocked on my door asking how to get in
She was wearing a transmission . The staff waited a very long time. The transfer time is from 16.00 to 19.00. So why aren't the employees themselves at the post? The employee showed up 25 minutes later. There are a lot of people in the queue. They started accepting 16. 25. I left work for 1 hour to do the transfer, and here it is...
The only children's infectious hospital in Astana is bad and punishable, but we will still go to this hospital to get treatment, not to mention that sick children are waiting in a very large queue
We went to Astana to visit , but unfortunately my son fell ill with an intestinal infection he is two years old . The hospital is very large , kind and professional doctors , thank you , we stayed for seven days , and I especially wanted to thank you for such delicious food , and the woman who brought the food , for the cleanliness in the ward , thank you all, everything is fine now, we are at home in Almaty , I love you all , good health to all
Not long ago, I was taken to an infectious diseases hospital with a one-year-old child, where they helped us. I would like to express my gratitude to the nurses of the emergency room Gulmira and Sandugash, who are very responsive and kind. Thank them for their hard work. Thank you to the doctor, unfortunately I do not remember her last name, who provided timely assistance to my son and gave recommendations for proper treatment. Thank you very much for your hard work!!!!
The hospital is very large. Spacious. But it's very cold in the wards. There's a lot of noise in the hallway. The bed linen is old. I had to bring it from home. I don't know how to say a blanket at all. Better take a look at the sleigh. The staff is great to watch. The doctors are good. The nurses are responsible. The nurses are caring. But you need to change the bed linen and blankets, pillows. Please do not leave it unattended.
I was lying with my daughter in June 2023. They got into the ambulance with endless vomiting. They accepted us and did not take long to arrange, there were 3 cuts in the ward. The girls are smart nurses, they quickly installed a catheter and the ivs were checked properly, although they dripped us until 2 a.m. The order was restored 2 times a day. Good cuisine, the child ate with pleasure. My child was provided with qualified assistance. For which I am very grateful and bow to the doctors and the honey.to the staff.
Convenient location, many bus routes, qualified doctors. There are queues. It's warm in the patals, they keep order. The food is delicious. I used to get a bad connection, but they put a tower next to it, the issue is resolved.
In the hospital, in the waiting room, doctors are one youth, not experienced, the child was admitted with a temperature of 38/5, fainted, they did not even give medicine, they said that as soon as you go up to the ward, they will give you there, but my child barely alive with cramps waited from 23:10 min to 24: 47 the doctor came, and prescribed an IV Thanks to the doctor on duty, he visited often and checked the temperature.
It's a terrible hospital. She was lying with a child, had pneumonia, was treated with antibiotics, and breathed with pulmicort and beredual, did not prescribe probiotics. The child caught rotovirus and instead of treating it, doctors only put a saline solution system. That's all. In 2 days, the child vomited 15 times, loose stools every 10 minutes. When I asked how to treat, they asked how to treat and treated with polysorb and fertal. Say so and continue to treat. The child did not drink or eat. I couldn't even get up. She took the things and the child and ran away. Health to all children. And there's nothing to do there at all on weekends, 1,000,000 doctors come and everyone says different things and no one is responsible for anything. I don't want to devalue the whole hospital, maybe there are good doctors somewhere in the intensive care unit. But we only came across doctors on duty who don't care about the child. The technical staff, nurses, nurses, well done. They do their job well. There would be more good doctors there who can diagnose and provide competent treatment.
The doctors are all young and inexperienced.They were lying with measles.A nurse who is over 40 years old does not find veins at all.They tortured the child 4 times and did not get into the vein of 4 different nurses.A girl named Sabina always gets in the first time, although she is very young.I had a fight with the nurses.
Unfortunately, the hospital is associated only with illness and ill health. But I am very grateful to the junior medical staff for their dedicated work.
During the period when there was a shortage of staff, some nurses worked with the temperature themselves!
It was obvious that it was very difficult for them to work in protective suits, when everything sticks to their body, protective glasses fog up. But they're smart!!! I admire them.
They brought me in an ambulance. The specialists themselves are good. The attitude towards patients is like in all free hospitals, they sat in the corridor for an hour, there are not enough doctors. The toilet for children is right in the hallway - and he was welcome. There was no drinking water in the summer (the nearest store is in MegaSilkWay, there are not even vending machines for water). In summer, the glass corridor turns into a sauna (there are no air conditioners, and there is no draft). Because of the heat, some parents put their children right on the lawn. Was. Saw.
A good children's hospital, they brought my son and me in an ambulance, they immediately helped. The attitude is good, the staff is attentive, there is no rudeness. The rooms are quite comfortable. We thank the pediatric infectious diseases doctor Rudenko Victoria Vladimirovna for her attentiveness and good treatment!
The children's hospital has several infectious diseases departments and one pulmonology department. The emergency room of the infectious diseases departments is the entrance from inside the building complex, i.e. you need to go through the arch from Ryskulov and turn left, there will be reception boxes. It is difficult to make a mistake, because there are always several ambulances there. The service is all right, taking into account that this is a free city hospital and there are a lot of patients there.
To the doctors and staff of the big RAHMET.
I would like to express my gratitude to the doctors, nurses, orderlies and everyone involved in the work at the infectious diseases children's hospital!!! I am sincerely grateful to you for the fact that you cured my son, just a huge thank you to everyone, as well as to our state for such conditions.
Thank you very much.
Ramazanov's 6 boxes are writing to you!
Good specialists, polite explain everything well, well, if there is a queue, then they take a long time, maybe for this and you sit in line
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Anonymous review
May 17, 2021
I express my gratitude to the whole med.Hospital staff! Dad is lying with covid, doctors and a nurse come in several times a day. The food is delicious.
Thank you so much for your concern!
Twice I was even the second time with my daughter who underwent heart surgery and I can safely write to you here that the doctors here are professionals who know their business, I am very pleased with their work and many thanks to the medical channel
Overall, a good children's hospital. The staff is good, but it's hard to navigate for the first time inside. The attitude of the staff is not super good, but not super bad either
It seems that the hospital urgently needs sponsorship. Beds from the time of the war, probably. They are squeaky, small, and the mattresses are the same. Windows are blowing in the wards. You won't get much attention from doctors either. Even the doctors on duty are constantly walking around somewhere, you can't scream. The food is standard canteen, bland.
doctors are very slow to examine, one patient is 40 minutes old, small newborns in the queue to keep what an outrage, doctors are too slow, 3 hours in line, think about this option, make electronic queues
This is a scary place in my life.I'm lying with covid... it's terrible..the doctor did not come in once, you will not call anyone on the 5th day.all days there is no rubber tourniquet in the OTD today I call the osms I do not know if they will kill me🤣
The food is not very tasty. It seems to be clean everywhere. The rooms are normal, for 2 people. The bathroom and toilet are combined, clean. There is also a small room in the ward at the entrance to the bathroom, like a balcony with a panoramic window. Some doctors, it seems to me, are not very educated. When the injection was done intramuscularly, the nurse forgot to empty the syringe, I reminded her. In general, do not be afraid to go, but with caution