There's no point in complaining, just try to get there as early as possible and do what you have to. However this place certainly makes you feel like a foreigner, the service is terrible. I spent 5 hours waiting, already with a number ticket which I took at 14:30. While I was waiting, something weird was happening, my number kept moving backwards until I was literally the last person in the list on screen. Finally, my number was called at 19:45 which was 15 minutes before the place closed and when I got to the teller, the woman told me that she can't accept my documents anymore and that I should come on a different day.

Emad Faid

Level 3 Local Expert

The most ignorant, unprofessional and useless employees without any sense of cooperation, they communicate with people who speak several languages and have experience of traveling to several countries. This shows their lack of commitment to ethical and professional principles. They only do their shift in view of receiving a salary and that's it. Come on man, this kind of narcissism is not pleasing. Let's promote a sense of cooperation and attention to clients.

Mehrab

Level 4 Local Expert

If god exists, he would definitely study this place to build hell Came here at 8 and it took me just 4 hours to enter the building Currently it's 2 pm and there's 3000 more numbers in front of me Definitely would recommend if you're a masochist or god forbid a foreigner Update: my number was called at 18 soooo 10 hours until I could even ask for help