The staff responds promptly: replacement of dead microphones, additions to the menu, dishes and dishes. Everything is fast and polite. The VIP room is spacious, clean, and the sound is excellent.
Terrible service. We booked a VIP room a week in advance. We arrived at the appointed time, we wanted to order a beer, but it turned out that there was no beer at all, we ordered two salads with shrimp and a beer set with shrimp. And they don't even have shrimp. The waiters threw up their hands saying that the suppliers had failed, aha, two suppliers at once in one day. They asked to call the administrator, but they did not wait for him all evening. An hour later they found us a beer (apparently they ran to the store). We ordered a Caucasian meat set for 36,000, of the declared 3 kg of meat there was at most 1 kg, and the rest was all vegetables, the set also included beef and kebab, but in fact they were not. In general, the prices are cosmic, interest is charged for each order. We won't go there anymore
From a good one. I can mention the large common room and comfortable tables with sofas. Big screens, the lyrics are clearly visible. There is a place to dance.
And now about the bad. A very long wait for waiters and orders.
Administration! Please buy 1 new microphone, don't be ashamed! why are you giving me a microphone wrapped in duct tape!?