Mycar
182 reviews
November 23, 2023
Good place, perfect service. You can find what you want. If not then MyCar managers help you!
3
October 26, 2024
The car dealership deserves attention due to the high level of service and a wide selection of both new and used cars. Managers provide detailed consultations and pay attention to each client, helping to make an informed choice.
The interior is spacious and clean, and the range includes various models – from economical to premium, with the possibility of a test drive for evaluation in real conditions.
It can be recommended to those who value professional service and reliability when buying both new and used cars.
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December 20, 2024
I purchased a Subaru Outback in myCar Astana. Top service! Thanks to everyone who participated and accompanied all transactions from A to Z. Trade in Manager - Anuarbek, subaru Sales Manager - Aldiyar, Additional Services Manager.to the equipment - Nurlybek! I will recommend your car dealership to everyone! Special respect to the creators of the myCar app. All manipulations from signing contracts via EDS to paying for a car can be done remotely without leaving home!
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1
November 12, 2024
Excellent interior, several car brands, both new and used. Excellent staff, especially liked the service of the Asset manager. Everything is done promptly and competently. Thanks for the service ✨
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November 16, 2024
I was at the myCar dealership today - the service and efficiency of work are at the highest level! Rahmet explained everything clearly to the Aidos manager! As a gift, an alarm system was installed, I am very glad! I recommend it to everyone.
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1
October 13, 2024
The staff is very friendly, the attitude towards customers is good. The range of machines is diverse. They serve you quickly, professionals in their field, well done.
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1
December 16, 2024
We bought a car in this salon. Pleasant atmosphere, courteous staff, quickly and promptly issued all documents for the car. I recommend this salon.
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November 4, 2024
A beautiful place with a cozy interior. Sorting by car floors simplifies the search. The only thing in half an hour that walked in the room was not a single manager was released, he left without knowing the service.
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March 1, 2024
I want to write with great gratitude about a person who knows his business perfectly, is sociable, has an excellent approach to each client, namely me, I think everyone will agree who came to buy or see a car. Denis is the Car Sales Manager of My Car Company in Kabanbai batyr 41. Astana. With his light hand, I have an excellent Hyundai Tucson car.
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2
June 26, 2024
A good salon, a variety of cars, friendly staff, there is a coffee shop, there is a playground for children, notary services are available, conveniently located, convenient Parking
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December 1, 2024
A large assortment of cars, there is a place to eat if you are hungry, and even a zone to leave the child, so that he would not interfere with you looking for a suitable car
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September 10, 2024
Excellent car dealership, everything is there. There is a large selection of cars, there is a children's area, a coffee shop, a namazkhana, a waiting area. Everything can be arranged online, cash is not even needed!
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December 20, 2024
Advantages - competent and communicative managers
Cons - the arrival of cars is unclear, with long delays, I did not buy what I ordered, but what was available ...
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1
February 15
The assessment under the trade-in exchange program is not adequate to the actual condition of the car. ATTENTION!
Read what you sign! It takes an hour to redo the contract, and weeks to prove it in court)
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January 7
So far, the service is good. I installed an alarm system at the dealer. Everything was shown and set up. The impressions are good
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December 3, 2024
I liked it! It is spacious and bright. The project was well thought out 👍🏼
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July 20, 2022
Customer service is at a high level. In fact, a favorable and comfortable environment has been created for relaxed driving and leisure activities. There is a place and conditions to have a snack and drink a cup of tea while the documents are being prepared and processed. You can immediately make a purchase at the PSC, which is located right there on the second floor. And no queues. I would especially like to mention manager Evgeny. He is very courteous and understands the needs of the client, he will always tell you how best, and even after the transaction has already taken place.
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2
June 22, 2024
A wide range of brands, a pleasant atmosphere, the guys consultants do an excellent job with their task 👍
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November 3, 2023
The staff is trained. The quality of the raota is high. The klie5tkm are treated well. The choice of goods is wide. The salon is comfortable. There is a cafe with a wide range of services.
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March 14
The managers are just great. Although I bought it at another salon. About Top-level Service
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August 16, 2023
The bureaucracy of the PPTS is worse than in government agencies!
I wanted to change the oil to Lixiang, they said we will coordinate with the management! The oil change at the service station must be coordinated with the management, it's absurd! We "agreed" for almost five hours, as a result, we never agreed)))
I was selling a car, the client said that he wanted to register through Mycar, I agreed. I handed over my car to Mycar on Wednesday, on Thursday the client had already issued it in his name and took it away, and I received my cash on Tuesday!!! It took almost a week to pay off, I had to call, ask, etc. and again the "approval" of the payment, the signing from the management at all stages from small to large, even with Alma was coordinated!!!! I don't know if the Mycar manual reads reviews, but I sincerely hope so! Guys, keep up with the times, digitize the processes completely, remove unnecessary people from your "approvals"
Until I came across it myself, I had a completely different opinion about your company
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3
February 25, 2024
Excellent car dealership, with all amenities. The notary, the special room, the cafe and even the children's area are all in one place, very convenient.
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July 12, 2024
The most important thing is there is a children's "room" even with a TV and a swing, while you are passing, the baby is getting high))
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October 5, 2024
I visited a car dealership and decided to buy a car , the manager is Shaysultan handsome👍🏻
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1
February 12, 2023
A lot of illiquid in the face of Kia and Hyundai of different colors and breeds... all the B.U.s stand like a wing from a Boeing. A lot with a mileage of 30-50 km. Moreover, in Kia and Hyundai salons, it is standard to "not available, we don't know when they will come, and generally fuck off." The most interesting Chery and Changan very modestly occupied only 20-25 sq.m of the area of this bandura.
The second floor is generally a sad sight. Sedans imagining themselves to be hypercars and tired Mercedes, which in their new form were of little interest to anyone.
The cloakroom attendant did not want to accept backpacks... motivating by saying that we will use the wardrobe as a storage room, and we will go for a walk around the city.... and where to walk in Astana? Especially in the Maikar area, and even in winter. I had to leave my jacket as a guarantee that I would not leave without a backpack.
I went here to sit in the new 8ProMax, pass the time before departure to Almaty, and laugh at the Hyundai and Kia dealers.
In general, I was glad to visit this place. I lifted my spirits and found out where all the Koreans, whom I was looking for in all the salons a year ago, are stored and rust... It's a good thing I didn't find it then.
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1
September 16, 2024
I bought a car with mileage in a May car, called an expert, did not trust the manager Bakhytzhan, but in vain the car is all in its native color and the spare parts have not been replaced.
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February 22, 2024
For me, this is the largest hub of different car brands, including supported ones. A very friendly car dealership. Inside the cafe, car dealership and much more
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March 10, 2024
A great place to sell or buy used cars. I recently bought a car. Thanks to Manager Dauren. Great service
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April 5, 2024
I would go every day, service,music in the background,clean and beautiful,everyone is polite and friendly
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1
June 1, 2024
The pre-sale preparation of the car was carried out very poorly. They left the stickers where the glue was removed. Dust, dirt in the engine compartment. But they put a bow on it.
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April 1, 2024
We bought our iron horse Chery Tiggo here! Atmospheric interior, from used to luxury cars! The Chinese are great! A great country!
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April 8, 2024
By the way, inside there is a notary, a car registration office, a children's area, a buffet - everything that is necessary for you to give your money to the capitalists.
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May 7, 2024
Convenient location, there is a good choice of cars, initially I did not understand why such a store, but now it seems to me that all stores should be like mycar
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February 25
For customers, coffee, tea is not offered as in other salons 😁
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February 12, 2024
Everything is done clearly, everything is organized, there are almost no disadvantages, but I put 4 because they have dealer partners, namely cherie does not match maikar at all, the service is lame
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3
October 20, 2024
Cool car dealership and super service
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May 5, 2024
Very intrusive managers in the used car department, while correcting the name 3 times, she still remained Irina ) And everything is so elegant, pretty
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March 18, 2024
A good car center. But you need to make an appointment in advance. The test drive on Tank is weak only for Turan for one quarter. You can't feel the full power of the machine.
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February 27
Great car dealership , well done to the manager
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October 21, 2024
Cleanliness, order and excellent service!
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1
February 16, 2023
The building itself is excellent. The cafeteria is on the second floor. It's all clear. Well, May Kara's job itself is bureaucratic! And a lot of nuances say one thing, but in fact quite another. So get ready for the horror of paperwork, the horror of bank interest. If you had done everything better , then you would not have been worth it .
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1
August 11, 2023
The staff is friendly! Everything is clean and tidy on the case, there are some managers who behave as if this is their car dealership, but this is different. And so, in general, not a bad salon.
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1
July 3, 2024
Talgat's manager is the best. And I'm removing the Star, another manager offered it from cherry and praised it directly. Still, the best car is someone else's car.😂
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October 25, 2022
Have a nice day, everyone! I am writing this review not only for Mycar Astana customers, but also primarily for the management of this business. The salon is super, there is no doubt about it. But the staff who are engaged in buying out cars with their schemes is just a shame. First, they estimated the car for 30 million, then the same car for 29 million, and as soon as the car was diagnosed, they say that they allegedly had problems with the program and they can only offer 28 million. Moreover, we are talking about a brand new dealer car that is under warranty. Everything would be fine if they immediately announced their amount. I lost half a day on this and gained disappointment.
Dear Mycar executives, take a look at this case. Obviously, not everything works according to your conceptual processes.
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4
November 7, 2023
There is no efficiency in the work of managers and the credit department. Not agreed. I didn't like trading very much. There is no efficiency. Then the program does not work, then something else. And everything drags on for several days.
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1
March 5
The whole building is just perfect and I have a dr today.
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November 15, 2024
Excellent fast and high quality
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October 29, 2022
Everything is great, but there are too many extras, and the amount is not small) and the manager is delightfully explained and the selection is made at the request of the client👍👍👍👍👍👍👍👍👍👍 well done, perhaps the best service👍👍👍 I bought a car)
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1
February 10, 2023
Excellent salon, spacious, everything is clean, a children's playground for children is good, excellent attentive service from the reception to the managers👍
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1
February 1
The coffee and breakfasts are great!
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