Myler
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79 reviews
January 19
The worst ski rent service I've ever seen. They have infinite queues taking 10+ minutes to serve each person. They don't have snowboarding shoes of my size left. They can't change your helmet if it's too small. Definitely not recommend, go ski somewhere else.
February 3, 2024
It is a nice resort and mountain, but they care more about wrongfully taking money from guests than they care about doing the right thing. I brought my wife and son for their first day of snowboarding and asked for 3 day passes. The rep told me that our 8-year old son only needed the 5k dram magic carpet pass, but failed to mention that the same was true of my wife. Great. I bought them both first-day lessons. Great. But knowing that my wife was also a first-day snowboarder, she allowed me to purchase a 20k dram day pass that was unnecessary, as there was no way she would ever be able to ride the lift that day.
OK, my mistake. I returned to the ticket office and explained the mistake. I simply needed to exchange the full day pass for another magic carpet pass. The reps were nice and called their boss to get permission. But when the manager got there, she smugly said "we cannot do this - no refunds on any purchased passes under any circumstances." So then I said "No worries, you can see that I was incorrectly sold a full day pass for a first-day boarder and that this pass has only been used for the lesson I bought her, never to ride the lift. So just sell me a daypass for 5k drams for my next time and then there's no need for a refund. "No, I will not do that." End of story. So they took an extra 15k drams, or about $38 from me for a service they knew I didn't and couldn't use. They took it just because they already had my money and knew I couldn't get it back. This is a short-sighted philosophy that builds ill-will instead of goodwill and I think it sucks. Nevertheless, I will return there because the rest of our experience was positive - good food, good service, great lift, nice people, and decent runs considering only one operational lift.
11
January 12
Advanced ski slopes. Good food. Great place to visit.