Honestly, I didn't want to write a negative post, since I myself am a regular customer of meest and regularly order goods. But to put it mildly, it "boiled over". How can you so brazenly refuse to provide paid, company-approved services? After all, I'm not asking you to plow my yard at home, even for money, but simply provide a paid service and then include it in the bill.
You will find my contacts. Please resolve this elementary issue, of course, in favor of the client - here he is not just right, but doubly right. Because no one is asking your lazy operators to commit illegal or contrary to company policy actions.
A terrible company, everything is controlled through the application, but there are no instructions for the application, as a result, I received an order in 1.5 months. All the terms of delivery are not immediately mentioned, initially I asked about the minimum weight, they said there are no minimums, but it turns out there is one. Take it off for the first time, I'm working, I was thrown in full
I ordered my first order from abroad through mymeest, figured out how to do it on my own, which means that the service is very clear.
Delivered the parcel to the door, safe and sound)