Today, on the eve of the holiday, we ordered pizza with our colleagues at our favorite restaurant. The order was made through the website, where the choice fell on the pizza "4 flavors", the cost of which is 30.90. The pizza was delivered the wrong one, the receipt turned out to be pizza "4 seasons", which is lower in price, 21.90. But it was in the receipt for the price of "4 flavors". They called and explained the situation. We received an answer that the administrator made a mistake, we will make a 15% discount on the next order, which we no longer want to make. Because the pizza ends up with a strong smell of yeast, and with a raw dough. Thank you, but this was the last order at this establishment.
Delivery to the city center (new department store) 1 hour 45 minutes.
We ordered : draniki (very greasy, they taste like old butter, which was fried more than once); poke with chicken (tasteless and spicy); pizza Margarita (the most common of all the Margaritas that I tried, rather tasteless, they tried to season themselves, add salt, did not save); onion rings (the picture is like with draniki), a box with potatoes and chicken, cabbage salad (if you are very hungry, you can eat it). I didn't like any of the dishes. There's a lot of competition, it's much tastier! I don't think we'll order any more here.
We ordered earlier - there were no problems.
Today we made an order at around 5 pm at 6.30 pm ... at 18.47 there was no order. They called to clarify. They said that the intern had lost our order. This means that we were hungry and sat and waited in vain. They offered a 15% discount!! and they said that the order would be delivered in 30-35 minutes. After 45 minutes, we called again to clarify where the food was, and we were told that the courier was just leaving...
The quality of service was lame.
Either it is better to select interns, or do not throw off shoals on them.
There is no limit to the indignation.
Answers like "thanks for the feedback" are like a go-ahead.
I don't know if you can swear, but this is the moment when you really want to.
17 minutes have passed since the last call to the operator, there is no order, although we are waiting five minutes away.
The order was placed at 2 p.m.
Delivery is from 8 to 9 pm.
The girl called back and said there would be a delivery at 8.30. Bottom line: I'm calling at 9. There will be no delivery in 20 minutes. I'm calling in 20 minutes, the delivery will be in another 20 minutes. When asked why they did not warn that the delivery was delayed, the girl began to assert in raised tones that there were too many orders. In such cases, you should first apologize and explain the reason. And don't yell that you have a lot of orders.
I shouldn't care about that!
I have never seen such a boorish attitude.
If your managers don't know how to communicate with clients, don't let them take the wrong place!!!
I will leave feedback on all possible sites.
This is the most disgusting food delivery!!! An order was placed today, which was supposed to be delivered within 1 hour and 30 minutes +-. After waiting for 2 hours, they called to clarify about the delivery. The operator replied that the courier had left a long time ago and would be with us soon. After waiting another 15 minutes, they called back and heard from the operator that the delivery would only be in 10-20 minutes. As a result, after waiting for more than 2.5 hours, the refusal. As a result, the family is hungry, the evening and the mood are spoiled. I do not recommend contacting anyone here!!!
Disgusting service! Very long delivery, one thing is written in the application, in fact another, place of the hour, 2.5 hours were expected! To which they replied, "This is our mistake" Why it is impossible to warn in advance. Very often, orders are confused, they transport completely different things, or they do not bring them at all, in response I hear "Well, it's okay, we didn't count it for you anyway" And for what I make an order, you decide what to count and what not. Everything arrives cold and tasteless. We will not order any more! Although regular guests!
I've been ordering in Chile for a very long time. I am absolutely happy with everything. But guys, you just don't add chanterelles to forest pizza anymore. What happened? Well, damn, it will cost more, well, raise the price tag, but do not deceive people. Less mushroom sauce, less normal mushrooms... (
The establishment seemed adequate, you can have a snack both with yourself and on the spot. The ordered pizza was delicious, but the salami was slightly burnt at the edges, five napkins were put (not a single flag). As a result, a solid four
I ordered a shawarma today.... So you have to try to ruin the product... The main mass is lavash, of which there is a lot (the main mass), a little cabbage and a couple of pieces of dry chicken, and everything is filled with an incomprehensible liquid called sauce... I haven't tasted such a tasteless semi-finished product for a long time.
One of the most delicious pizzas in Gomel at the lowest price compared to competitors. The only drawback is that there are a lot of orders and when you order on the spot and they say that in 15 minutes. when it's ready, then focus on half an hour, or even more. It seems that the priority is for orders with delivery by phone, and those who order on the spot are waiting for luck. In this regard, it is necessary to restore order
We ordered a shawarma. It is impossible to eat it. A huge lavash (half of which went into the urn) and some cabbage for a couple of pieces of dry fillet and a large one! The sauce is a tasteless pink liquid. People, don't waste your time and money on this place!
Previously ordered 10-15 times. Today we made an order with delivery, we were late for 1:15, instead of 1:30 we waited for 2:45, we brought a cold pizza, but it didn't matter at all, two pizzas included chicken, it was rotten.... Then draw your own conclusions...
I ordered pizzas and burgers with friends, the pizzas were terrible, there were few fillings, they arrived cold, the burgers were the same, they cheated on the delivery time, at first they talked for an hour and a half, in the end they waited about three hours, I do not recommend this place
The shawarma "on the chill" was disappointing. We were warned that it would be "a little spicy." All we did was take out the jalapenos, as if we'd put half the jar in there. Apart from the purchased ketchup and the pungency of the jalapeno, there was no taste.
Polite couriers, the food is the best, the staff is wonderful and beautiful 😉New drinks and dishes are gradually appearing. They do it quickly, they deliver it quickly, I recommend you to visit. There is pickup, delivery
I ordered a cappuccino, the price in the menu was 3.8, and they took 4.5, when asked why such a price, they replied that prices had recently been raised, the check had not been punched. Cappuccino without foam, just coffee with milk.
The order was accepted, we waited an hour and a half and it turned out that it was lost by the manager.The festive evening was ruined.Next time I will call you back and remind you 😂😂
I ordered shava barberu, just total horror. 1/10 fell apart in my hands, with coal on one side. When we first opened, it was 10 times better.... I just threw it away....
I haven't tried pizza, but I've taken shawarma several times. The last one was very hard pita bread. The filling is cabbage and meat with ketchup sauce. It all tastes like an appetizer from what is at hand. God knows I've given you a lot of chances to improve.
We waited for a very long time for 2 hours for an order that is carried in 20-30 minutes (as it is written in the application that does not work correctly), we lied right into the phone that the courier was nearby, although in fact he was far away and arrived in 30 minutes. Upon arrival, the courier bluntly said that he was not from this organization and he didn't care, the food was cold and the sour cream was spoiled, a very bad opinion remained!
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Александр П.
Level 8 Local Expert
March 5
It's delicious, but it used to taste better. The bun is cheap and crumbles a lot. Sushi is delicious and there is always a discount on them. Expensive burgers, the price and quality used to be cheaper and tastier. The pizza is normal and slightly dry.
I love spicy shawarma, I fell in love with it, we order it very often now.
The guys bring it as quickly as possible, they don't even have time to cool down)
It is delicious, the ingredients are successfully added in percentage, the sauce is in moderation. And when the pita bread crunches right here and there, it's a dump of everything!)
I do not recommend it!!!!! The shawarma is cold, the pita bread is hard. I took it with cheese (it's not there) The meat is 2-3 pieces, but everything is filled with ketchup with mayonnaise. I haven't eaten a worse shawarma yet, or I was unlucky with the cook today.
It would not be bad if the cafe owner sometimes tried himself what his chefs cook!
I do not recommend this institution, instead of the promised 10-15 minutes, the order was prepared for 40, they walk around the kitchen one after another and beat pears, and you sit and wait, after 25 minutes I asked how much it would be ready, they immediately began to find out if anyone was cooking it at all, they said 4 minutes, as a result I waited more 15
IT'S TERRIBLE!
We ordered pizza and sushi at 6.20 pm.
It was delivered at 21.50. Provided that he called at 20.10 - they asked him to wait 20 minutes.
The pizza is oak. Sushi is no longer sushi, but porridge. Baked - cold.
I wanted to refuse, but the children were waiting for pizza.
Although they did not eat.
This is our last order from you
Very tasty pizza, there is free delivery around the city, including to the Romanovichi district. The staff is friendly, the prices are normal. In general, I liked it.
The review is honest. The pizza in the restaurant is closer to the top five, generally good. I ordered through cream, the same pizza is much worse, why is that? A couple of rubles difference? In a controversial situation, they said, we will make a decision and call you back. As a result, silence.
Average.
The pizza was taken - it was sooo long to wait. They don't call me back. Ordered from the app
Shawarma is normal, but no more.
We won't buy any more
Sushi is niyakiya.
The cabbage and sauce were fresh, for which I put a star, the rest of the meat filling was missing from the list!!! I recommend it if you really want cabbage and are too lazy to chop it at home, they will be happy to help you in this institution for 10p!!!
The shawarma is cold, the pita bread is hard, it seems it was just warmed up in the microwave, the shawarma according to the description was with cheese, my husband and I did not find cheese in any of them. The only good thing is the situation and when cars drive, all the dust flies to us.We won't come here anymore.
This is some kind of trash. It's just a terrible place. I ordered pita bread after 26 minutes, I ask how much longer to wait, say 15 minutes. There are a lot of people waiting in line for a very mega long time