I was served by a kind and responsive consultant, Moliboshko Anton, who helped me with the choice of headphones, told me what to do, it is clear that a person is not just doing his job callously
, but treats everything responsibly
It is probably wrong to judge the work of this company based on only one unpleasant case.But I think it would be wrong to keep silent.
The trouble is expressed in the employee of the salon, who allows herself to be intemperate, nervous and arrogant when communicating with clients.Which makes you feel guilty that you visited this salon at the wrong time, thereby distracting the employee from more pressing matters than yours.Moreover, there was no factor from the queue of people and stupid, annoying questions from visitors.Therefore, I do not quite understand the negativity of the employee that deprives you of balance and leads you into disbelief for the rest of the evening.
The staff is very competent, polite and knowledgeable.
Everything will be told and shown.
After visiting the salon, the mood remains for the rest of the day.
I recommend.
Due to the lack of professionalism of the staff, I paid much more than I was supposed to:
when connecting me as a new subscriber, I was not given the discount due to new subscribers and it turned out only after almost 2 weeks
And most importantly, when I discovered that I had come and came back to Korzhenevsky 26, they only shrugged their shoulders in response and offered to write a piece of paper that would be considered for a long time. At the same time, in a real MTS salon (at the train station), the problem was solved in a minute
Conclusion:
or there are people sitting here who would be better off changing jobs, and apparently everyone: three people were dealing with my problem and no one could do anything
or it is better not to contact dealers, but to deal directly with MTS, but even then it is better to avoid this point
In this salon, a non-competent person works in touch (you can't call him a specialist), namely, Vladislav Ruslanovich Glushin. Because of such an employee, I will never deal with this "office" again!
I took two phones, three weeks apart - first to my wife, then to my son. I liked everything, the girl Natasha worked especially well, it seems. She's still there, I see her from afar when I go to the Crown. Very
She helped me convince my son to buy a phone. He's a Sony fan, but there was a good option with a promotion on Samsung. The son was stalling, stalling, and then Natasha came up and quickly convinced him. He's still happy. And the other consultants were normal, at least then. The choice is certainly not as big now as it used to be, about 7 years ago, but this is not a question specifically for this salon.
We took the order from this salon. Maybe the staff wasn't in the mood or something - but they didn't even say hello to us. I wanted to dictate the number of the order made on the official website - what did I hear - What order? Having said that the phone was delivered to them a couple of days ago, I heard - What phone? After dictating the model, the girls rolled their eyes and looked into the computer... And Lo and behold, the order was found) Instead of pleasant emotions from the purchase, I received an interrogation from a girl with a formidable face.
We bought a tablet. Unprofessional consultation of an employee increased its cost by 50 percent. He did not say that when buying in installments, the price increases plus interest.