I've never written reviews, but I can't help but write here, because before choosing this hotel, I relied on them. Now I'm telling you how it is. In fact, there were 2 of these hotels: one by the sea, the other across the street. By the sea it was more expensive by 20tr. We lived across the street. We had a rest from March 8 to March 13. A 3* hotel doesn't even pull. The rooms are old, all shabby, the toilet does not drain, the shower is a separate story - a watering can sticks out of the wall to wash, you need to adjust like a sniper. The only plus is good full-fledged beds of 1.5. My girlfriend and I were there. The room hasn't been cleaned once in a week. The towel was changed 3 times and then we caught the hotel staff in the hallway. The food is monotonous and not tasty: plain rice, curry rice, half-baked potatoes, undercooked pasta, beef like rubber, boiled vegetables, fruits: apples, tangerines, oak pears and a couple of melons. We ate at our hotel and at the one by the sea, no one controlled. The territory is muddled- there is nothing and small. It seems to me that it is only suitable for playing golf))) I can't say anything about the pool, we were on the beach all the time. Sun beds on the beach are like bunks, I've never seen them anywhere, it's unrealistically heavy. Yes, there was wind on the beach. The sea was very cold at first, then it warmed up a bit, and we started swimming. There are few fish. Those who go for the beauty of the sea need to go to the neighboring beach, there are more corals there, and divers take people with masks there. The sea itself is transparent, the purest. We were lucky with the weather. If we discard all the disadvantages with the hotel and the food, then the rest in Egypt was normal. But I don't want to go there anymore. It was the first time. There is a separate song about Egyptian airlines, it blows hard on the plane and it is very cold. Bottom line: we flew to relax and boost our immune system, but we flew home and went to bed with acute bronchitis and otitis media.
1. Check your reservation carefully when making a purchase. This 1 line hotel is a solid three. Although it is stated as 5. The rooms are not all renovated, there are dead ones. The pool has been renovated, everything is new and the sun beds too. The room stock is partially being renovated, and you can hear it during the day.
The beach is not bad, there are fish, there is no reef. The sun beds on the beach are old and worn out, towels too. The smart ones take their place under the umbrella with towels at 5 a.m. It's already about 8 o'clock with difficulty, but you can find a free one. The food is good, there is a choice. Fruits and sweets are available.
2. They often settle on the 2nd line (which is also declared as 5 stars) there is a clean boarding house for 1*. The rooms are terrible, a bunch of crows, a basik and sun beds are terrible. People are shocked. There are a lot of scandals, because they don't pay attention to the line when booking. It is possible to make an additional payment and you will be transferred to the 1st line.
There is a place to walk outside the hotel, the airport is nearby. You can safely cancel the return transfer and take a taxi for 15 minutes for 5 dollars. But you don't go to all the hotels and you can spend more time at sea.
Hello! On April 14, we arrived at the Naama Bay Promenade Mountain Side 5* Egypt, Sharm El Sheikh Hotel.
What did we get for the little money we paid for this vacation? Let's see:
-When transferring from the airport, they FORGOT to drop us off at our hotel!!!
As a result, instead of a 15-minute drive from the airport to the hotel, we had to drive 1 hour and 40 minutes, transporting everyone who arrived to the hotels. And only then, we were taken to our "5"-star hotel, stating, among other things, that we ourselves did not get out on time (although, when stopping near our hotel, I asked the guide "do we need to get out now," to which we were told that our hotel was next. And only after 2-3 minutes, after leaving the hotel, the guide came to his senses and began to say that it was we who did not inform him that we needed to leave. In fact, instead of controlling the arrival of tourists at the hotel they needed, the bus guide sold SIM cards to those traveling on the bus at a scrap cost (about 2 times more expensive than at the airport.
further:
-Upon check-in, I received the room keys (photo attached).. Let's quickly see how good our luxury room is in a 5-star hotel.????!!!!!!
Well, in general, as you can see from the attached photos, this number probably draws 2 * stars, maybe if you drink too much vodka, then maybe 3*. But I warn you, you need to drink a LOT of VODKA to make this THREE-STAR design. Personally, I couldn't drink that much.
- Also, when checking into the room, the air conditioner was not working, and water was flowing from the toilet line (you can see it in one of the photos).
- There is a fungus growing in the bathtub all over the room and the perimeter of the bathtub itself!- The paint is peeling off the walls!
- The mirror is peeling off!!!!
-Umbrellas are not allowed on site.
For the reason "they may break due to the wind."..
- The faucet in the bathtub can only direct water into the upper shower head. Down, no way.
- It is better not to open the door to the balcony, especially at night, even if it is cool outside - mosquitoes fly in flocks. A fun night will be provided.
- You need to take a place on the beach, under an umbrella, in the morning, preferably at HALF past FIVE. If you come later, you probably won't find the place.
- The food is of high quality, but the choice is poor. It's worth 3 stars. No more. It is better to come to the restaurant at the beginning of the meal. Many dishes are not replenished after they are finished.
- WI-FI is not bad. The coverage is normal. The speed is average, sometimes it drops. Probably depends on the number of people connected to the point. The beach is frail, but there is enough for mail and social networks...
- The beach is a swimming area, fenced with buoys, reaching from a depth of 1 meter 20 centimeters, up to 1 meter, 80 centimeters, depending on the tide. So you won't be able to swim properly in any way - rescuers from the boat are chasing those who swim behind the buoys. To swim beyond the buoys, you need to drown a lifeguard...
- After 22 hours, all bars suddenly close. That is, not really, but they start pouring ALL the drinks just for the money. Except bottled drinking water. Keep this in mind!
Summing up the results of the beginning of our vacation, I would REALLY like to ask you -
Please explain to me where, in this cave, you dug FIVE!!!!!!!!! STARS!!!!!!!
Good day to all! Now I am on vacation at this hotel, I write a review for those looking for the information is true, without anger and without lies, the hotel is located in the centre of one of the Central street of the city, our complex is located on the first line from the sea about 500 meters on the ground floor, the sea is visible from the room, there is the body on the second line is farther from the sea and from there vacationers come to eat at restaurant, the hotel is not new, but not killed, clean enough around buildings, clean, take care of the green lawns luxury will enjoy enclosures the pool made the original terassi with thickets of bougainvillea ( flowers are-here they are like trees) on the walls of the buildings also grow these trees, the room is big, the furniture is not dead, has a TV, fridge, kettle(!), Ironing Board and iron(!), bathroom with large mirror, plumbing is not new, but everything works, there is a Hairdryer in the room had Slippers and robes, but we didn't have to clean your room every day, bring water, lemonade, towels replaced daily, soap, shower gel, shampoo is also in the room, a sea is a large beach, sand, sunset, shore, not deep, but you can have a great snorkel and see fish, sunbeds there, Radom hotel bar, from 16 to 17 hours of buying ice cream, animators work it will not be boring for children and adults, staff, almost the entire, you know Russian language, very helpful and attentive, you will answer all the questions, the food-it is enough, yeah, she's not a super diverse, but we had plenty of vegetables, fish, meat, sweets, tea, oranges, mango, plum, juice, tea, coffee, dates and honey, will not go hungry, so I write to those who expect the average level of service, five stars is of course not! As for excursions-here -yes! Be very careful-whether you really need it, it's only worth flying to Cairo by plane to see the pyramids, the rest is the trouble, they take you to Dahab when visiting the monastery of St. Nicholas.Catherine, why? To see poverty, dirt and eat in a dubious cafe, we were very sorry, it was enough just to visit the monastery, a 5 in 1 tour of the same terrible horror, and even huge claims against the organizers, Russian-speaking guides are needed! Although our guide spoke, it was very bad, it was clear that it was difficult for both him and us, the conclusion is that there are individual guides with very good reviews, a little more expensive, but it's worth it, they didn't take carsharing, it's not clear how they drive here, even internal checks of the army, well, in general we didn't bother, in the evening it's great to walk along the embankment with millions of shops and cafes, we have to bargain all the way, the prices are too high, you can throw off half, yes, there is a safe in the room, you can use it, but we carried our passports with us, yes, what else did I want to say! Who goes in winter! Take fumigators, the nights are getting cool and Egyptian mosquitoes are eating us for a sweet soul, it's very annoying! I read about it, but I forgot in a hurry! In general, we are glad that we discovered Egypt, the sea and the sun and a roof over our heads, which is still necessary for the inexperienced, without any special claims, there are vacationers of different ages, many families with children, so choose and relax
We are currently in it. The hotel is cool, consists of 2. We rest on 2 lines, it's quieter here. There is a road between them, but this is not Dubai, it is not critical. There is everything from food. There are no queues anywhere. You can have lunch 2-3 times, and have breakfast /dinner as well. No one checks the room number or keeps a record. Wherever you go, the road is through the restaurant. Gorgeous coffee from the coffee machine, milk, hot chocolate. It never ends, we are already used to it. Meat of different types is usually 2, chicken, fish of 2 or 3 types. Omelet is cooked in the morning in front of you, pancakes, 2 types of porridge, soups. There are a lot of vegetables, greens in different forms, and delicious dishes with melon, watermelon, etc. The sea is super! Masks are better to take here, they are all over the face with a flap. We bought expensive houses, and in vain! A trip to Soho Boulevard is 3-5 dollars, it's beautiful there in the evening. As it is, there is nowhere else to go. The excursions took a free sightseeing tour, because it was the first time in Egypt. We read what to take from mosquitoes-they are simply not here in August! Maybe in winter, who goes. A diving tour for my husband for $ 45, I swim from a yacht for $ 40. The guide has it. It's cheaper on the beach, but for $5, there's no point. By swimming pools-2 pcs on our territory and in front of the beach, across the street. We have free pools, there are more people on that one. The hotel is located just on a walking street, along the sea. According to the room, there is a large room for two of us with 2 large beds, 2 pillows each, just a bar. The balcony/terrace is large, we always take a clothesline and clothespins. On each terrace there is a table and 2 plastic chairs. The TV is not new, but plasma. There is a small refrigerator, a large safe. There is a kettle, sugar and tea bags are replenished every day. The bathroom is comfortable, with a full-length mirror. Shampoo and shower gel are given every day. There is an ironing board in each room, but there is no iron.
We had a rest in April 2024. The second time in this hotel. The first time was back in 2006, when it was called Marriott. I was afraid that he would get worse. Nothing like that. He's even better now.
Positive.
Location. A windless bay. Close to the city center with shops. There is a promenade along the sea. The hotel consists of 2 parts, on lines 1 and 2. We rested on the second line and it's not too stressful.
Beach. Wide, gently sloping, sandy. There are few corals, it is safe. There is a large coral nearby. There are a lot of fish and corals there. The sea is 150-200 meters from the road.
Territory. Beautiful, cozy, green, interesting, well-planned territory. The buildings were designed by a competent architect. Marriott's handwriting is felt.
Food. Excellent. If you are not spoiled by Turkey, you are more than enough. Alcohol does not flow like a river, there is enough to drink moderately.
Staff. Attentive. He became even better after covid and the change of ownership.
Minuses.
The rooms. They require repairs. From talking to other guests, I learned that some of the rooms have been renovated in the far area of the hotel (in the garden).
We lived in a room above the pool. It is large, with a beautiful view, but needs to be renovated. If you're not demanding, that's fine.
Bottom line: the hotel is great for relaxing, romantic vacations and lovers of swimming (with and without a mask)
A very big plus is that there is free Internet access throughout the hotel and the beach. The beach is sandy, the service is courteous, the room is clean.
We enjoyed everything, our vacation in February was a five-plus success! The animators, young girls Nastya and Irina, stretched out all the evenings and free minutes on the beach! I recommend it!
The hotel itself has a very sincere manager of two hotels, just a very sincere person! Thank you for your warmth!
We had a good rest at this hotel with a friend. Animators entertain throughout the day, and at night they take you to clubs for cool parties. Special thanks to Anastasia
I liked the hotel. Beautiful beach, entrance to the sea. It's a little cramped. The animation is not very good... But overall, everything is fine. Autumn we are planning a vacation in the same place
The hotel is even more or less, the food is varied, but it's the same from day to day, the pool is not heated, the water is icy, only walruses swim, and I've never seen so many flies anywhere, you don't sunbathe, you sit and fight back, I've never been anywhere like this for the 12th time in Charm, why don't they treat bushes in the evenings? The water in the bathroom is lukewarm, even though we called the plumber, I can't wash my hair. In short, don't set foot in this hotel anymore.🤦🏻♀️
The former Marriott Hotel. The hotel is for mothers with young children. The beach is a shallow sand with a smooth depression. The bay is windless. The rooms are large. The food is normal, very good for Egypt. The lack of fruit was compensated by buying on the street. Everything costs a penny, with our money. It takes about 15 minutes to walk to old Nyama Bay, where there are many shops, restaurants, alcohol markets and a Fixed Price. The animation is weak. There is little entertainment in the hotel. The annoying photographer never sent the photos, although he took the money. A petty crook, which is not typical for Egypt. I recommend the hotel for a low price, a good beach, a large restaurant. It is convenient to get to the Old Town, Soho, and the airport. Across the street is the second part of this hotel. Greener and quieter. It's good to come here in a big company to celebrate and have fun.
Good afternoon!
I'm generally not a fan of writing reviews. But the situation really hurt me, I hope the MAIN ones will see))
Situation: I brought a hookah from Russia to meet with friends from a nearby hotel (they keep their own establishment) and wanted to use it OUTSIDE the hotel.
Bottom line: the hookah was taken away before we had time to check in, they demanded to open the luggage immediately. What we ignored)
We check into the room, there are no questions. It's been 5 minutes, they're already knocking on the door and demanding to give it back, without any explanation, etc. We arrived at 5:30 for a minute, we hardly slept.
We said we didn't understand and wouldn't give it back. After 10 minutes, another person arrives, the situation repeats, and then again. Oil painting: I'm standing in a towel after a shower, and they make me take my suitcase apart and give it to an employee. Is this normal at all? What a way to treat women.
As a result, the receptionist explains that they have such rules. I said I didn't have any coals, they weren't going to smoke in the room. They don't care, at first they said they could give it to me for smoking in their hookah area, the next day they couldn't give it back, only on the day of departure. That is, I need to pack my suitcase in front of them at the reception area. No guarantees, no paper, nothing) I asked to show the rules of the hotel, where it is written, nothing either
Question: why don't you take away cigarettes with lighters from men? Is this normal?
There was also a hookah bar in my suitcase, it costs $ 1.5, it wasn't taken away, really, which is dangerous) but the hookah is disassembled for $ 150 for joy.
As I understand it, the time after the terrorist attack was forgotten without Russian tourists and they think that it's normal to behave like this)
The most surreal: in the hotel, near the reception, they sell hookahs, which can be safely taken to the room after purchase. And you don't need to go through any tape for verification)
Another disadvantage is that the pool is under renovation, and it will be unclear when it will be open. The beach line is shallow, like in Anapa)
By the way, they checked into the room ahead of time only for the thanks in the pocket))
I really hope that the administration will come to its senses and give me a personal thing, a really dangerous thing is a tile, you can take it away)) but return the hookah worth $ 150))
It is said that the fire in Hurghada happened because of a hookah 10 days ago. But let's turn on the brain: from a disassembled hookah, there will be NOTHING, from coals and tiles - maybe)
Today, with the help of the tour operator, we agreed to make a paper in which it will be written that they will return the hookah to me before departure. They asked me to pick her up after a couple of hours, and it took more than 2 hours. An employee at the reception changed and said, "They forgot, come here in the morning." And by the time you leave, you'll probably forget that you took something and won't give it back. Return it!!! I strongly demand that you take away the tile, which is really dangerous, but not the hookah)))
We were at the hotel from May 9 to May 19, 2024. We are sooo happy with the hotel! One of the few that you definitely want to return to! Starting with check-in, dinner first, because the flight was in the evening, then very successful rooms, without any additional payment. Special thanks to the Saber reception employee!!He also helped with all the issues throughout the rest. The location of the hotel is great! The way to the sea was not annoying at all, although we lived on the second line / Mountain / Shopping streets of Naama Bay very close. It's nice to take a walk in the evening. We visited Mahoney's restaurant. We recommend it!! We will definitely return to the hotel again!!🤩
Everything is great! We had a Great Rest! The animators are great, especially Anastasia! He does a great job at a children's disco, exercises and yoga))
The animators are great, the food is delicious, the beach is great, and the helpful lifeguards on the beach are helping us a lot. Are you satisfied with your vacation)))
Everything is old!!! There is a constant shortage of appliances and dishes in the dining room. Tables on the street have been shat by jackdaws that graze near tables that are rarely cleaned. We changed three rooms for various reasons: the air conditioner is not working, the noise of the diesel station outside the window, and the poor view from the window. Go to the beach far away and across the street and another hotel. The diet is varied, but the rednecks quickly sort everything out, piling on plates that they don't half eat. Beautiful manicured lawn throughout the hotel. The pool is incredibly cold, colder than the sea in December.
Naama Bay, in the immediate vicinity of the square of the same name and Hollywood Park, mostly with sandy approaches to the sea, but corals are also present!)
Nice clean hotel. Decent food. Tolerable alcohol. It's a great beach, despite the fact that it's across the street, not far at all. In short, confident Egyptian 5 stars, do not count on imported alcohol and mango with lobsters because this is Egypt and the appropriate price.
I liked everything, starting from the food, the room, the sea. This is the first time in this hotel , but there is something to compare , it is very quiet and cozy here , we really liked it 👍
We had a vacation in March 2025. The hotel is absolutely ruined. The rooms are very old. The buffet is very meager and monotonous. If you arrive at rush hour for breakfast, lunch or dinner, you may not have enough seats at the tables. Choose an alternative time. Sun beds on the beach should be occupied at 8.00. Later, there will be places only in the sun. All seats will be occupied by the pool by 9:00.
At the same time, one of the best beaches on Naama and the entire infrastructure is very close.
My parents and relatives are currently vacationing there. Everyone is very unhappy with the hotel and the staff! Everything is old, the food is mediocre, the pool doesn't work, and most importantly, the staff is rude and generally behaves as if someone owes them! It's a terrible place, I don't recommend this hotel to anyone. Don't ruin your vacation!
And the reviews must have been paid for. I can't find any other explanation for why there are so many positive reviews!
It's not a hotel, it's a walking horror. It may be in a state of constant alcoholic intoxication and it is possible to stay there, in other cases it is not. And don't you dare take the kids there. There is complete unsanitary conditions, they feed you like pigs, you will be given one towel per day, without the possibility of changing. The shower room is falling apart. I do not know who writes rave reviews there, it is necessary to judge not the Charm and surroundings, but the hotel itself. It is good that the tour operator promptly changed the hotel for us immediately without any questions to another one, for which I thank him very much. And don't even come here, your vacation will be ruined from the very first minutes of your stay here.
Great animation in this hotel! They don't let you get bored, they carry out interesting activities every day, an evening show, they take you to discos every day!)))
If you've been to a one-star hotel, then it's here. They'll throw cheap wine at you in a paper cup, if not in your face. They won't pour anything except on the beach, and if they do, it's cheap moonshine again. The staff is disgusting, the rooms are not cleaned, the towels are folded dirty and put as clean. We've been here for five days and we haven't changed our underwear once. The floors have not been washed, only the trash is being removed from the baskets.
The hotel is like a hunted horse! Starting from the receptionist: old and dirty sofas and armchairs (grandmother's version)the reception staff is not friendly- rude!Don't expect any help or concessions for early check-in and late check-out!The furniture and plumbing in the rooms are excellent!
Dining room - you can eat, but I won't say "wow", but there is a good staff in the dining room! All the staff, cooks and waiters, are very friendly (smiles do not leave your face)they work for 5
In January, we visited a 3+ hotel in Thailand
And if measured on this scale , the Prominence barely stretches to 3--
03/31/2025
Thanks a lot to the animators of the hotel, Omary and the other guys for walking around and rocking everyone. We were charging in the morning, we liked everything, we were energized for the whole day!
The hotel does not pull for 5. The food is not very varied. But overall, everything is fine. The price does not match the quality. But generally acceptable
Everything is fine, I liked everything. We did exercises every morning, and every day was great. We had such a good rest that we don't even want to leave😁😁😁😁
My favorite vacation is in February! Excellent location, the best beach without exaggeration. The food is very tasty, the staff and overall the service is at an excellent level. My room was very beautiful all three times.
A super hotel, a very cool beach, lots of fish, it's very interesting to swim with a mask, there's a good choice of food, the staff is also very friendly and welcoming! Suggest😊
A good hotel is cleaned every day, the room has large 1.5 double beds, air conditioning, TV, refrigerator, safe. Meals - breakfasts, lunches and dinners were across the street. A wide variety of dishes. The territory is large, beautiful, and guarded.
I really liked the hotel despite its fatigue. Especially gladiator Anastasia. You always want to go to her for all the activities. Thanks to Nastenka)))