National Bank of Uzbekistan Mirabad branch
26 reviews
December 8, 2023
I came to make a card of this bank in the Samarkand branch in Karasu.
I am not a resident, but I have all the necessary documents.
The staff seemed incompetent to me
One says we are opening accounts for non-residents, but there is no plastic card at the moment, come back later.
A week passed, I came, another employee turned over my documents, called somewhere and said that I had to go to Tashkent, they would open it there.
I have a question..
Where is the logic at all!?
I live and am registered in Samarkand.
I couldn't get through to the main office, I was 18 in line, I waited until 13 in line for 30 minutes and hung up!
A nightmare, not a service
I do not recommend contacting this bank
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February 3, 2023
Initially, after moving from Russia, I was looking for a reliable bank where I could safely invest money and do card manipulations.Everything seemed to be fine... until those hellish 4 days passed☠️
The problems they had in the system, but
they sent them to all possible options, they say your phone is all Beeline, you have no money in your account and all sorts of crap in addition!
On my endless calls, I had to listen to the melody of waiting from one operator to another, 4 days full of ass and no solution!!!
And the most wonderful thing is that I was transferred to the Bukhara branch, where instead of listening to my complaint, the girls discussed their issues in Tajik🔥
How many system failures there were before, I kind of brought it all down saying that this is Uzbekistan, but perfectly understanding and devaluing other banks!!!
Everything is terrible with you, my dear!
After this story, I just withdrew all my money, and the problem remained unresolved.
And please, when you are asked "What is your name ", answer the question, I am not the operator number 2, but adequately!it was a human question, this is respect for another person, what the *** to claim every time that you are operator number 2?!while addressing me by name?!!!!
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3
September 9, 2023
A terrible bank. The pandemic is over, and they work on the principle of call and an employee will come to you. In fact, the floor of the bank is never at the workplace and they can't check this bank, because the owner is a son-in-law.
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May 4, 2023
Hello. It's terrible that there is only one window in the national bathhouse, there are a lot of people. I spend time waiting for a long time, I don't have that much time to wait, I'm in a hurry. I opened my card and I need to top up my account. Terribly honest. Take measures to open additional windows for currency exchange.
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1
March 29, 2023
It's not just a horror, it's a hellish hell! They kill business and any investments just in the bud! To open an account, you need to go through 10 circles of hell in this bank, namely in this branch! We waited 3 hours to be told whether we could open an account or not! 5 employees came out and approached the pocket! Not one of the employees is not competent in more than one simple matter! The President of Uzbekistan should carefully pay attention to this organization, dismiss the entire staff, down to ordinary employees! It is sad that such a thing happens in the national bank!
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1
April 27, 2022
A great bank I wanted to send cash to a card they made a phone booth there I call the card department they don't pick up the phone and then why did they close from everyone if they don't pick up the phone and I went to another bank for example the hamkor hulk mortgage there is fine and here they resumed from themselves that you need to call please come out for a minute sorry for bothering me There's nothing else like that, you see
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1
May 22, 2022
The new rules of customer service wish to leave the best. Especially when it's a money issue. It is not very pleasant to receive cash in front of all the customers.
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2
November 8, 2023
Umuman boglanib bolmaydi hizmat korsatish sifati 00000
September 16, 2021
Terrible staff, illiterate, insubordinate, especially the head of the plastic department. The guards are inactive, and when it comes to the extreme, they immediately call the police. In general, the bank does not shine with its existence
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3
2
July 26, 2020
very close, always without a queue,bank employees are responsive and competent,dressed in uniform,cleanliness, Venetian-style repairs,very decent impression, the only drawback,there is no currency exchange department
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2
March 19, 2021
They are not allowed inside, although the quarantine has been relaxed. A specialist from the department of plastic cards did not immediately solve our question, they gave us a card but did not identify it, plus they did not fill out the data in the system correctly, there are grammatical errors in the surname.
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3
May 5, 2021
The first branch of the NBU, where the bank's customers are not even allowed into the bank itself. The head of the branch, by your actions, you spoil the overall impression of your entire organization!
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2
1
September 29, 2021
I won't have anything more to do with this bank! We have scored oaks!!!!! Stupid staff! I can't get my own money from the card! Terrible!
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2
August 7, 2022
An excellent bank with competent staff
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May 30, 2022
A strategic object. It is not convenient for cashiers to work
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February 16, 2022
The only bank where it is not possible to get to, people are gathered in a septic tank and you have to call the right bank staff by phone, the second star is only for the application of this bank.
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1
September 13, 2021
There is not a single ATM in such a large bank. Guards are not allowed into the inn. It does not allow currency exchange.
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2
June 8, 2022
You need to stand in the heat in the cold outside, there is no access to enter the bank building
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July 11, 2021
All issues are solved in the glass annex. Which is not very convenient.
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1
November 3, 2022
A cool bank.
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May 8, 2021
The access mode is like a strategic object
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2
August 24, 2021
Terrible service
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3
January 3, 2020
Fast service.competent staff
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1
February 17, 2020
Outwardly handsome, but it's a pity that he wasn't inside.
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1
February 6, 2020
Prompt, they solve issues quickly.
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1
February 9, 2020
Poor service
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3
1