National Bank of Uznekistan, Main Operating Branch
65 reviews
November 15
Nice bank. However speaker above sofa is very annoying
June 29
Excellent
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May 20
Xoroshiy bank
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July 15, 2023
Power was put and they could not get the transaction done.
3
July 20, 2023
Very poor service.
Staff work super slow.
Ling lines.
Impossible to park vehicle outside.
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October 14
Well, of course it's not super yet, but it's growing quietly. There is still a lot to automate.
The branch itself:
The staff is polite, everything is clean, beautiful and bright.
The problem with the Mobile application was solved in a couple of minutes.
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September 11
The main bank serves only legal entities) individuals have to wait their turn at the cashier for an average of 30 minutes, how wonderful) and the girls at the entrance are something with something) eh, we are far from ASTANA at least
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October 4
A terrible bank! They only work at 17:00, and 90% of people work until 18:00. Also, the branch and the bank itself do not work on weekends. When do people have time? The service is terrible. I came 15 minutes before closing time and they wouldn't let me in, they said it was closing
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September 22, 2023
The bank itself is well served, the building is just a museum, and the fountain and waiting area are aesthetically pleasing. However, not all staff provides due attention and advice. I came on the issue of a loan for training, the man on the second floor in a tie said to go to another branch, as if there was no place to occupy them with such trifles. Strangely, he was probably arrogant.... because of him, the impression of service fell on the negative, and the bank itself is very beautiful and stylish.
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February 9
Despite minor and temporary shortcomings, I put a solid five. A lot of banking services, a wide geography of payments, the highest reliability, excellent retail and corporate services. I highly recommend it for conversion operations.
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December 2
It's clean, there's a sofa. That's where the advantages end. We waited in line at the currency exchange desk for an hour and a half. There are 7 cash registers here. They are not coping. If you don't have an extra 1.5-2 hours to exchange currencies. I don't recommend it
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November 28
You need to stand in line for half an hour to change dollars and then the cashiers will leave for lunch and then it starts even worse, in the end I did not wait and left thanks for the service to the National Bank of Uzbekistan👍
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March 3
Everyone knows everything about the bank. Attention should be paid to the issue of parking at this branch of this bank or institutions near this branch.
I think it's better to leave the car even if it's 1 km further than trying to hide near the entrance. Paid parking of the basket or somewhere near the hotel or hospital RKB 1 seems to be good options. Otherwise you can get stuck for a long time
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April 25
I expected more from the national bank. I wanted to pay for my daughter's medical insurance in the Czech Republic. The staff, in my opinion, does not know their job, responsibilities. The operator who served us had to explain for a long time what I want. She went to consult with another operator. She behaved rudely, politely to me. As a result, I went to another bank
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July 9
I couldn't exchange old-style dollars.they started talking about some kind of examination within six months, a 10% commission, and in the end they said that it was not a fact that they would return 🤦🏻♂️🤦🏻♂️🤦🏻♂️
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August 4
One of the best branches of the NBU in Tashkent. But their currency cards are not stable in the UAE. And the issue has not been resolved for more than a year.
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February 23
A good bank, as befits the main bank of the country. The staff is excellent, discreet, patient. When sending the Swift invoice, the character of my foreign husband was very loyally tolerated. There were also no problems when opening the card.
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August 4
It's quiet, it's not dusty, there aren't many people, well, the employees are barely crawling like flies, the cashiers are barely counting and saying where should we hurry
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October 27, 2023
Service zero!!! I was redirected to an ATM, they said that they could solve my problem there, the ATM did not work despite my attempts. After I called the service number, I said that the ATM was not working, I was told to go back to the bank, since they are not in the bank. And in the bank, the person did not want to lift his fifth point from the chair, since it was closing time soon, he said that it was not necessary to do it at our ATM, you can go to any ATM where he works!!! What kind of service is this and why do we need workers if they will not work, but only sit in their pants!!!!
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June 11
The National Bank is the only bank that does not attract customers, and customers are forced to turn to it
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June 28
Come with a question, come without an answer. Most of the employees are out of place. Especially the credit department.
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December 29, 2023
We opened payment cards, spent a lot of time, the service procedure is not well organized, transactions take a long time, the activation of the card took 3 days. ATMs are working intermittently... But the staff is responsive, they help in any way they can.
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October 23
The staff are very sociable, always ready to help customers
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2
December 19, 2023
This is my Bank, and it's the best for me.
Customers who wish to receive services in retail, cash transactions, loans and other banking consultations are welcome. There are problems, but everything is solvable.
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January 4
Everything is fast, clear, competent specialists, solved all the questions of interest, they have been using this particular branch of the bank for a very long time.
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November 26, 2022
Conveniently located. The bank itself is located on the 3rd floor, there is no elevator. There is a girl at the reception who will tell you everything. The queue is alive, but in this case it's good. No one came to ask for anything or take anything away. Everyone was waiting for their turn
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December 8, 2023
Not all of them, but many workers do not know their business.I was disappointed with the quality of the service.But the main thing is that they admit their mistakes ( i.e. there is humanity )
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January 13, 2022
A good and reliable bank. The staff is very highly qualified and pleasant to communicate with. they work quickly and accurately! The interest on deposits is low, but here everyone decides for himself what is better - a tit in his hand or a crane in the sky))) I recommend it to everyone!
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June 11
There is a lot of queue. Slow staff
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October 19
The bureaucracy also made us wait a long time.
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November 23, 2022
Disgusting bank!
Employees do not communicate with each other, some say you can make a card for non-residents from them, others say you can 't, then they say only in this branch, you come - and here you can't either!
Terrible bank , I do not recommend it !
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August 12
Everything is fine!
Only the queues at the checkout are always long... And other operators are sitting around.
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November 5, 2022
The service is fast. The staff is pleasant and courteous. You can get lost, as repairs are underway, but a polite girl suggested where to go.
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July 8, 2023
I do not advise opening the card only if there are no options
for a long time, not very competent staff
Choose capital
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February 18
The card was blocked, helped quickly unblocked with parking trouble
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March 21, 2023
The reception does not pay attention to everyone
Not which employees left the client just without permission service in 3 levels
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3
November 6, 2023
NBU is the most profitable option for buying foreign currencies
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September 15, 2021
A wide range of products and services is available, and there are ATMs nearby, which is very convenient. But the staff, politeness is not always present 🤔
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July 3, 2021
Despite not the most fashionable interior, they work properly. Not a modern, but very practical bank, with reasonable rates and a wide range of services
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December 3, 2023
I am a pensioner, but when I withdraw money from my card, they take interest from me, although they said that it would not be charged, please pay attention and so every pension!!!
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October 30, 2022
At the moment, repairs are underway inside the bank, maintenance is fast, and the staff is adequate
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July 31, 2023
Very polite, attentive staff
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November 7, 2023
The most bureaucratic bank in Uzbekistan
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April 21, 2023
Fraudulent actions of the bank, be careful when contacting this organization. They took 50,000 soums from me and then refused to issue a card, they ignore complaints
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October 22, 2023
Very slow service
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1
December 20, 2023
Excellent service
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1
October 23, 2022
Excellent, polite staff and a nice reception
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3
January 8, 2023
For me, it is now the only reliable bank in Uzbekistan...
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3
November 6, 2022
A good bank. Just now, major repairs are underway on the first 2 floors.
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3
October 2
Terrible service
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