I would like to say a big thank you to the staff for their help!
I'm a tourist and I had to exchange old, out-of-circulation banknotes, they sent me here from another of your branches, but they didn't tell me that the cash register closes at 15. As a result, I arrived at closing time, and the next day I was already flying away. But the young and handsome guard at the entrance listened to my story, called the cashier, asked to wait and the cashier came out and changed the bills for me. Thank you very much!
The dollars bought in the exchanger a couple of years ago turned out to be damaged, namely, when checking with the device, paint, such as rust, is visible. It is not visually visible. They don't change it in exchangers.Here, they did not accept it, they said that they do not change dollars. The question is where to solve the problem? The exchangers do not accept
A branch of the NBK, here you can exchange damaged, withdrawn from circulation banknotes for new banknotes, as well as carry out exchange and exchange operations.