For me and my family, the NBU ranks ABOVE the FIRST PLACE in the personal rating. Starting with the entrance to the bank, the design of the hall, and the meeting beauties. The staff is excellent: professionalism, efficiency. Thanks for the service.
The queue is long, but it moves tolerably fast. At least faster than in many other banks. The waiting seats are terribly uncomfortable. Because of this, it seemed that I waited even longer). The staff is polite, fast, and competent.
The branch is very well organized and automated. The queue system works without errors, which is very impressive considering the attempts to integrate this in other institutions. However, when a lot of people arrive, the queue moves very slowly. I would like the bank to conduct analytics and increase the number of employees during peak visiting hours.
The staff is very polite and friendly. The interior is austere but inviting.
Thank you very much, they quickly helped and solved my problem. For responsiveness and understanding, which proves the importance of each client of the bank, I put 5+. Thanks again
The bank is like a regular bank, the only thing I didn't like was their electronic queue for tickets that are issued by the machine, sometimes you have to wait for half an hour or even more until your turn comes.
A great bank. The girls at the reception are always greeted with a smile and given a room. The queue is when and how. The staff is very friendly. Children are treated with understanding )
This is the only bank in the city where I was able to make Swift's payment for a child's education in London! Everything was done competently and quickly! True, there was a long queue at the exchange office, but apparently this was a temporary situation in the city
The attitude towards the bank's client is terrible, to put it mildly, at the entrance they sent it to the wrong window, I waited 10 minutes there they tell you not to come here, then I turned to a serious problem, to which I received an answer the card was not opened in our branch, go there we can not help in any way.Guys, it's like, I'm a customer of your bank, and you don't even want to help me
Uzbekistan National Bank I make my money transfers to Turkey through the Chilonzor metro branch of this bank, it's a habit, I'm not looking for another bank
A very beautiful and pleasant branch, the staff are Russian-speaking, polite and responsive. Waiting for your turn passed without discomfort, I recommend
The service is very good and the staff are polite and the interior of the bank is pleasant
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Earl Doom
Level 3 Local Expert
October 25, 2024
It's a good branch, but the staff needs to be changed. The attitude towards customers is bad, they give the wrong direction at the reception. D.Bobobekova accepts out of turn.
A good branch of a good bank, everyone is friendly, all operations are carried out quickly, there are no huge queues, which pleases, there is a lack of trust in this bank and this branch, I recommend
One of the best banks. The staff is polite and nimble. There are no problems about receiving certain transfers. I would especially like to mention an employee named Nodira (unfortunately I forgot my middle name) (she is mainly responsible for the plastic department, well, translations), I think she is the most polite, kind and sincere of those people whom I have ever seen.
We promptly corrected the situation with the inexplicable linking of my SOLFY card to the phone number of persons unknown to me. *** we didn't have time to write off the money.
The bank's services to the public are computerized, the queue to the operator, to the cashier. The transfer fee is lower than in other banks. And they work faster.
Huge queues , slow service. I went to withdraw money from the Golden Crown, sat in line for two hours, as a result, I couldn't withdraw the money because they had a system failure, I asked why I couldn't tell right away? They replied that they themselves do not know when and how the golden crown works.
The service level is excellent!!!
Fire service 🔥🔥🔥
Bravo!!!
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Wizard_goldman
Level 30 Local Expert
January 26, 2023
A fraudulent organization, they are hiding, they do not pick up the phone, I left a request for a card, 50,000 soums were written off in advance, and the card was refused. Of course, the money was not returned!! 12 days have passed! I wrote complaints, applications, called, they send hotlines here and there, they play football and they send them to different places every time. Be careful, avoid this institution, they will take the money and refuse to issue it
The operator's workplace is for 4 people, but 2 are working! And there are a lot of queues for this and you will have to wait more than 2 hours for a money transfer!
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Boris John
Level 7 Local Expert
November 29, 2023
Very very slowly things are being solved in this branch. The employees are not professionals in their field. They make a lot of banal mistakes.