Great hotel in the city center! He has no stars, but he will "give odds" to many 4 and 5 star hotels. Clean, beautiful, big. We had a double comfort room, it was very large in size, up to 25-30 sq. m. with a view of the city square, a large bathroom. The room is technically sound, clean and comfortable. Equipped with bathrobes, slippers, hygiene products, drinking water, tea sets, etc. Breakfast with a variety of dishes, cooked deliciously. The oldest pharmacy, the Catalytic cathedral, the drama theater and much more are within walking distance. If I ever come to Grodno again, I will only stay at the Neman Hotel!)

See original · Русский

Алексей Д

Level 12 Local Expert

It's okay, tolerable, it'll do. The price does not match the quality. Not without complaints. From the good: - good location; - large and clean rooms; - a good breakfast buffet. From the negative: - the girls at the reception, like the maids, are without uniforms, dressed at home, rarely sit together, in this regard, you have to wait until the guests are registered in front of you. Until the guests are registered in front of you, they will not greet you, as if you are not there, that is, they are not familiar with high-quality service; - the renovation in the rooms is already old and since it was originally the simplest, it now looks very modest and does not pull at 4 stars in any way. The doors open with an ordinary mechanical key, there is no mosquito net in the windows, so when the windows are open, a large number of insects do not fly at night, there were no light bulbs in some sconces in one room, and the lock in the toilet did not work (they took two rooms, in the second room the light bulbs were in place and the lock worked, so how lucky); - there are no safes in standard rooms, and upon check-in you will be asked to sign that you are familiar with the rules of accommodation (this is the first time you have encountered such a thing), and the rules say that the administration is not responsible for valuables, but there is a safe at the reception, in which, in accordance with the rules of accommodation, you can place valuables But I don't know exactly how to do it at the reception; - there is no flexibility in the placement. The request to accommodate children in neighboring rooms was ignored, referring to the fact that tour groups had to stop by, and for some reason it was essential for them to be in neighboring rooms. Moreover, only upon check-in was it reported that it would not be possible to live in one room for two days in a row and on the morning of the second day it would be necessary to move, but in the morning the room was not ready for relocation, they checked out themselves, left their suitcases in the second room. They didn't offer any compliments or discounts for their own joint. Bottom line: You can live, the service is lame, the price is too high, be prepared for minor flaws.

See original · Русский

Ольга Емец

Level 15 Local Expert

The location is good, the staff is friendly, the breakfast is varied, delicious, good coffee. The room was on the 3rd floor, Windows facing the courtyard. There is air conditioning, quiet. The room is large in size. I would like a better image quality on the TV. I couldn't connect to the Internet ((there is a kettle, tea and sugar in bags on the table, but there are no sockets! To boil the water, I had to flatter under the table and put the kettle on the floor! The bed has a bedside table type, but there are no sockets on both sides! There is no trash can in the room, the one in the bathroom is tiny. There are no mosquito nets. Curtains let in light, completely thin rags. From the soap set - one tiny soap. We were there one night.

See original · Русский