Neotour.by
14 reviews
December 23, 2024
Be careful, they take money, they don't fulfill obligations, and then they don't return it, it looks very much like Fraud. a personal example .
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August 17, 2021
We contacted the agency in June to the manager Nadezhda! The tour was chosen quickly and with the best price (we flew from Minsk to Hurghada Egypt). Nadezhda is a true professional in her field. Advised and notified about every change (if any) in the tour. She also gave very good advice on finding and arriving in this country. We really liked the hotel itself, we took 5*. In general, we had a great rest. We arrived in Minsk on August 2, 2021. The memories are gorgeous and all thanks to Hope. Now we will fly to the seas only with this travel agency and with Hope. Thanks again for the emotions and for the memories!
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May 3, 2021
I am very grateful to Yuri, he picked up a great tour to Egypt for me and the girl. We arrived from Minsk today, everything was great... Sea, sun, beach, transfer without any delay... Yuri sent the entire package of documents 2 days before departure.
We really liked flying Belavia, everything was stable and on time, without jambs!!
You can safely book your tour through Yuri, we are very grateful to him, all our questions may even be stupid, he answered without problems.
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3
June 22, 2022
In June 2021, we took a tour from Minsk to Egypt. We are from St. Petersburg ourselves - thanks to Yuri, he consulted everything, and even allowed installments.
I recommend it!!!
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1
January 2, 2023
I recommend NEOTOUR to everyone.We have been vacationing with them for 11 years. They will always tell you, explain, I will not list the countries. Not an advertisement. Only respect.
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May 22, 2021
Nadezhda, an employee of the agency, very responsibly and carefully selected a tour to Alanya for us!!! Nadezhda, Thank You So Much!!! We rested for 14 days, we are very happy with the trip!!! When we plan our next vacation, we will contact you!
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1
April 19, 2021
I used the services of this travel agent, pleasant consultants, suggested everything, explained and selected the best offer. I advise you, I was very pleased
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1
November 6, 2020
Signed the contract on 5.11.20 at 18.30. Manager Julia. A ticket with a check-in code is issued 2-3 days before departure. The tour is burning. Departure 7.11. at 5 a.m. In the evening, after signing the contract, manager Yulia immediately left her workplace, as I contacted the company's office at about 19.00 with a request to give me a code to check in for the flight. Unsuccessfully. The company's office starts work at 10.00. I contacted the office at 10.00, but there was no response. At 11:00, I called the office myself and Julia gave me information in raised tones that she had just come to work (at 11:00!!!) and you don't have to report to me. I objected that the contract was concluded with the company. and not with manager Julia! She demanded the director's phone number. I was refused and told that they would not talk to me at all. Rudeness. That's the attitude towards customers. Yes, I contacted them once in the summer to buy a tour for a family of 5 people and also got to the same manager and then I ordered a tour elsewhere. So think 100 times before contacting this company. I already regret that I applied (it was closer to home to go at the end of the working day). No one has ever talked to me like that before. I'm sorry, but I left 1,785 rubles in the company and only asked for a ticket or just a code for registration, I should not be tied to the manager's working time (and if she is on a day off today, then accordingly I will not fly). Yes, the service is "on top".
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2
March 17, 2020
A good travel agency. We took a tour to Europe
The organization, the help, the escort, the hotel all liked it. The only negative thing when we were driving back, the freight forwarder turned on the TV for some reason and started watching the series at full volume when the whole bus was asleep or dozing. Why he did this is not clear. Fortunately, I turned it off after 15 minutes. Moreover, a good freight forwarder drove there, as for me, he told everything, showed jokes, and another one came back and that's it. And so I can recommend
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1
August 29, 2022
Cool company!! I recommend it to everyone!
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February 2, 2020
They called Neotour by accident (advertising on Zen). We ordered trips to Egypt (2+1). On November 30, 2019, I had an Anniversary. As a result, we celebrated in Caribbean soma bay.The tour was led by Natalia Larina.We were satisfied, we recommend it. Yes, Russia, We Love Yaroslavl.
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2
March 19, 2020
We took vouchers for April 6 to Egypt, flights until April 14 were canceled...the company refuses to refund the money...such a sediment is unpleasant...we do not require the entire amount, but let them deduct 20 percent...Get to work...That's how it turns out the whole vacation is now gone.
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2
August 24, 2019
I used the services in February 2019, Maria is a very pleasant manager, we flew to Egypt, we liked everything very much
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4
August 4, 2020
Excellent specialists.
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1