Clean, neat, competent approach, attention to sick leave ,my mother was lying after a stroke for 10 days, they took 500 GEL according to the social program, as a pensioner, good medical staff,
I got to the surgeon urgently, Vaho, sewed up my face. I am very grateful to him and his assistant for the emergency help and support. The doctor stitched me up and did a CT scan of my head. Next, I waited for the CT result for 3 hours... I offered to send the results to my email, but I was ignored for a long time, they did not answer my questions, they said wait, and it is not clear how long. I asked who is the head doctor in the department, and asked Penya to let go. Because it was impossible to wait any longer. The doctor started yelling at me, saying that she was tired of me, so that I would sign a piece of paper and get out of here. When I asked why this attitude was, she made it clear that because I am Russian and I have no rights here. I have been in Georgia for more than a year and I encountered nationalism for the first time, it is very surprising that it turned out to be a doctor from whom you expect help and support... I hope the clinic's management will pay attention to the review and take action, there were a lot of witnesses to such behavior by both patients and nurses. Everyone else behaved very culturally, the doctor who was rude introduced herself as the head doctor. On the morning of June 25, an incident occurred. The doctor also threatened to call the police because I didn't want to sign the document without explaining what it contained.
A huge hospital. The feeling of a conveyor belt. I came with my 11-year-old daughter to the gynecologist for the first time. A very dry doctor's appointment, everything seems to be on the case, but not a drop of attention and sympathy for the girl in such a situation. They took a swab, did not say that they needed to pay for it, but told me to leave my email at the reception. I went down and left it. A few days later, I called to make an appointment for the next appointment, it turned out that the analysis was not done, because it was not paid for.😬😬😬
No one called or texted me. Customer focus is zero. We will contact another clinic.
It's a disgusting impression. The mess is everywhere, starting with the girl at the entrance, who sent us to the 4th floor instead of the 3rd, to the children's reception. We waited an hour for an appointment at the office assigned to us, and as a result of the proceedings it turned out that we waited in vain, because we were in another office. They made a mistake at the reception, you see, as a result, they did an ultrasound for us in 30 seconds, hastily, randomly, they said: I don't see anything, everything is fine!
I thank the operating surgeon Lasha Gongadze and the entire team of anesthesiologists and nurses! He successfully operated on my daughter urgently! God bless the doctors and the beautiful Georgia.