Newtonlabs
159 reviews
June 13
The best service for Apple equipment in Minsk! If there were problems, I always turned here and recommended this service to my friends/acquaintances too. Everyone was delighted, especially those to whom the iPhone was broken by other services))
The staff are seals and excellent specialists. They will consult on any issue with a detailed explanation. Repairs and maintenance are done efficiently, quickly and on time.
In a word, I recommend it!
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1
October 21
I really liked the service.They do their work efficiently and in a timely manner.I can point out that the consultation is free and if something can be done for free, it will be done without attachments.Thank you very much
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April 10
Many thanks to the guys!! They literally saved my phone. the service is excellent, prompt and cool communication in messengers. everything was told, explained, the speakers were cleaned and a new glass was glued as a bonus to the repair. the prices don't bite, and the quality and execution are wow. Thanks again! I definitely recommend it
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October 10
An interesting place, surrounded by the owner's apple advertising blog and a good reputation in advertising. BUT maybe success turned your head or something else, but the repair of old apple equipment is denied, which is unpleasant and sad. In general, in order for you to get help there, you still need to earn it. Disorder of the Month…
Therefore, 1. For me, what they are, what they are not:(
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4
August 28
excellent service of European quality! all the masters were trained by Apple. they communicated politely and comfortably. we did everything quickly and efficiently. they corrected the consequences of the "would-be masters" for me. extra money does not make everything strictly as discussed. there is a mini museum of technology in the room itself - fans will definitely like it! They also showed patience and respect when communicating in the telegram. Now only here
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May 20
Super, I applied to replace the screen with an iPhone 13
We did everything cool, fast, the phone is like new)
I also want to mention the incredibly cool atmosphere in the service!
I got right into the mini museum of Apple products )
See original · Русский
February 26
This is not the first time I have dealt with this service, before that I had great impressions, so when the need arose, I turned to the guys without hesitation.
I usually do not leave reviews on establishments, but in this case I consider it necessary. It's not even about the quality of the repair, we'll see later. What is more important for a modern service is, excuse the pun, the level of service.
For clarity, I will say that I communicated with an employee who worked on 04.11.23, on the day of writing the review, he worked at the checkout at the reception, unfortunately I did not remember his name.
I brought the phone for diagnosis, before contacting via Instagram. When I arrived, having previously reset the phone to factory settings, since no one wrote to me that in order to read the logs, you can't reset it (and I'm not an expert and I don't know where they are recorded), the employee took it and began to say, far from in the most pleasant manner, with a grin, that "well, why did you do that, you can't read the logs now."
But come on, I began to describe to him the essence of the problem and the essence of the device's operation at the moment, during which he allowed himself the expression "I wish I believed in it" and the like. At the same time, all this was not in the most respectful manner. No, he wasn't rude, no need to think. But the level of service where you feel that you are treated with respect was not even close, which is even surprising, because I considered it a fairly serious institution that cares about its reputation. This left its mark, I will continue to think and consider other services, which is a shame, I thought I finally found a service of the "European" level, but it turns out not quite so. I would like to believe that this employee will be interviewed after this review. But something tells me that they will probably put some kind of mark after him that I am a difficult client. Although when I addressed you personally, I was as polite and correct as possible, because I believe that you need to treat people the same way you would like to be treated.
As for the repair, I hope that the battery will be replaced efficiently. Time, of course, will tell.
In any case, it is very sad that the quality of the service is so floating, because the previous time everything was at the best level and I have repeatedly recommended it to my friends. But in this case, no more than 3 stars.
UPD.
After a while, I can say that the repair was done perfectly. The battery is of good quality, installed with high quality, there are no traces of an autopsy left. Considering the quality of service, a strong 4e.
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2
September 1
Excellent repair service! I gave away the MacBook to replace the keyboard (as some keys began to jam) and the battery. I also wanted to clean the laptop, as it began to heat up a lot. The topcase was replaced and a new charging cord was purchased - I am very pleased with the result! Quickly, efficiently!
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August 1
Very polite guys, I brought them a phone to check before buying. I was very pleased with the service. Now I am their social media subscriber.networks
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August 12, 2023
I contacted NewtonLabs to check the Apple AirPods Max headphones. The guys were very friendly, the service was excellent! We checked everything clearly and professionally! I was very pleased. Excellent service center! I definitely recommend it and I will contact you myself!!!
See original · Русский
1
November 8, 2023
Very professional guys work in this workshop . They know your iPhone better than you do . The quality of the goods provided, which are sold in the workshop, is also at a high level, the staff not only knows their business, but will also advise you how to prolong the life of your apple device!
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July 22
I am contacting this service for the third time, and everything is just at the highest level! They immediately helped to restore the iPhone (it hung on the apple), after changing the battery not so long ago, and today they cleaned the upper speaker, I thought it had outlived its usefulness, but now it's like new! They also glued a protective glass. The most pleasant guys, high-quality service and a cozy atmosphere! 🤝 And also informative and interesting news reviews on Instagram) 😎 THE BEST!)
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1
March 26
Very pleasant atmosphere, friendly guys.
Everything was cool and quickly done.
Alexander did a great job, he created a cool service!
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January 10
I definitely recommend this service center, the best in Minsk, responsive staff, high-quality repair and checking of phones before purchase.
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May 8
For several years now, I have been servicing all Apple equipment only here. The watch, Mac, has changed the battery in iPhones several times. Everything is fast and willing to help!
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August 27, 2023
I would like to leave a review about this organization. I recently used the "Help to buy a mobile phone" service. This service costs 30 rubles, the phone was handed over to the specialist, he examined it and gave a recommendation, they say, the phone is excellent, in excellent condition, but it needs to be flashed additionally (because there was already a beta version of the firmware here), and said that he could flash it himself. After all, a knowledgeable person understands what he is saying (but it turned out that this was not the case at all). I bought an iPhone and waited for the "master" to flash it. By the way, the master's name is Vladislav Nikon (this data is the surname and first name indicated on the receipt).
And what happened in the end?
The phone restarts, does not perform its functions, and periodically lags.
I would obviously not advise the buyer to take a device that has already been flashed, because upon arrival home, Googling about the firmware, I was immediately given the FIRST site, they say, phones are usually flashed because of lags, and when the phone is not working well.
Knowing these basic things about the firmware and, accordingly, what problems can I expect after reinstalling it. Naturally, I would never have taken this iPhone, but foolishly trusted a "Specialist".
Later, I came to "fix" the device, to which I was told: "we advise you to go to the police, or the repair will cost around 500-1000 + Belarusian rubles, the cost will depend on the detail.
Well, what kind of nonsense, to what other militia?
I applied for a service that implies checking a used phone, the master, seemingly a qualified specialist, gave his assessment that the phone is in perfect order!
But it turned out that the device was not working properly.
I am in a desperate situation, I gave the phone for repair, the "specialist" said that he would call me back within two days, but after this period no one called me.
I came from another city to get my phone, and went home with the same buggy iPhone that I left him.
In general, what do we have in fact?
Minus 1400 rubles (the phone itself cost that much) and a laggy iPhone that reboots a hundred times a day.
Did they handle their service and help to detect an unscrupulous seller with a terrible phone?
- No, it's not
Should you contact this service center? Of course, you can decide for yourself, but I would not recommend it.
I am loyal to many things, even to other people's mistakes. At least after such a situation, it was possible and necessary to accept his guilt, and at least verbally apologize, but even this Vladislav did not bother to do.
UPD. Reply to your comment:
Thank you for your reply, but your information is clearly false. I did not check the devices for free, I paid for checking two devices, and from the third check and flashing they did not take payment only because the consultant advised me to buy a broken phone, that is, I did not do my job of "checking the phone" qualitatively.
It turned out that the phone was problematic AFTER the consultant recommended this phone for purchase.
I wrote in my review that I have no complaints about how and by whom the phone was flashed. I have a complaint that the CONSULTANT, performing the "checking the phone" service, did not check it properly, did not warn that there might be problems with the firmware, even theoretically, instead, he assured me that the phone was in perfect order.
The problem is not in the "unscrupulous seller", but in the quality of your services.
I see no point in continuing this dialogue, since the circumstances of the case that you are writing about now have nothing to do with the situation that occurred, since even your information that the phone check was carried out "for free" is a lie, which shows once again your incompetence and possession of false information about the situation.
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3
2
July 16
Pleasant, good-natured people. They dissuaded from the pixel and helped to clean the speaker and microphone from dust.
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April 18
Super! The situation: we did not have time for half an hour at the agreed time, BUT we made a good discount and sent it by courier for free. Excellent communication with the client, I recommend it!
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1
July 26
Fast, clear, high level, wide range
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January 1
Excellent specialists! They helped a lot without taking a penny and refusing even coffee) I was pleasantly impressed by the attitude to technology as my own. Now I know who to entrust all my Apple equipment to
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1
November 16, 2023
With Apple technology only there. I was in different service centers with my MacBook, no one knew what to do after the diagnosis. And here they immediately identified all the malfunctions and issued a verdict. Special thanks to the guy (I don't know what his name is), who politely explained everything, told and advised.
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January 26
I used the service "checking a used phone before buying", the guys checked everything, consulted, everything was at the highest level)) for a reason, they have such an assessment and I will support it))
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March 25
I recommend this place to everyone.
I bought headphones, but it's not about them, but about the attitude towards the person: they answered all the questions, tell me they showed.
Thank you very much again
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December 20
Good service
5 minutes and ready
Cleaning of all speakers - 5 rubles
Recommendation
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January 30, 2023
I put a protective glass and bought a case. The quality of services and goods is good!) separately, I want to note that the staff is insanely cool! The young man helped set up and deal with the new phone, conducted, so to speak, training, answered all (even the stupid and obvious) questions.
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1
November 11, 2023
Excellent service. Nice staff, did everything at the highest level and with a good discount. I recommend it to everyone!
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1
January 16, 2023
Service 10/10
The staff is qualified, friendly
Very purely
Informative stands with disassembled iPhones
The prices are high, of course, but justified
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1
February 18
A great service center with responsive staff. I advise you to use apple equipment
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March 12
They do not consider it necessary to provide a corporate discount in full without explaining the reasons. If an agreement has been signed, I strongly recommend that you comply with it.
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1
1
October 12, 2022
Newtonlabs, left a great impression of themselves! They answered all the questions patiently and informatively. We booked the display in advance without any advance payments and made repairs on the day of the request in less than an hour! Subsequently, they provided assistance in finding a new phone and explained what you need to pay attention to when buying in order not to be deceived. I also addressed them more than once with various questions, to which I always received answers and advice! Thank you for the excellent service and great educational videos on YouTube! I definitely advise everyone!
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1
September 27, 2023
Solid five stars, turned to this service center, as there was no trust in others. As a result, I did not lose, I was not deceived, I did not impose incomprehensible breakdowns and did everything in 5-10 minutes. Thank you very much!
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February 5
If there are problems with apple technology, I only contact the guys at Newtonlab. They're doing well.
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March 23, 2023
I have been applying for phone and laptop maintenance for a long time. Always very professional and attentive attitude. A couple of times they helped with questions for free, I thought this did not happen))
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February 17, 2022
Everyone on the Internet has known Wylsakom for a long time, but they don't know about such a Genius in their field and an apple tech geek like Alexander Vasiliev.
The institution itself is in a very interesting style, a bit like the style of apple technology museums.
They repair equipment very quickly and efficiently at very pleasant prices in Minsk
Personally, I came across a battery replacement, and it took no more than an hour, a friend gave the iPhone XR to replace the display and everything was done simply at the highest class, and okay if it was only about the price, and the quality itself, everything is done with soul and trepidation, caring for the customer.
In addition to my services, I very often answer questions in Instagram and give useful advice on how to be in a given situation
There is also a YouTube channel and an Instagram page, with heaps of life hacks and tips on how not to do anything with technology, and they constantly reveal more and more new functions that many people simply did not realize.
In general
I'm thrilled
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February 24
The best favorite service! The guys are real professionals, and the owner runs his own YouTube channel
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September 15, 2022
Many thanks to the specialist Sergey for the competent advice and help in solving problems with the iPhone.
A professional in his field, a pleasant and empathetic young man.
Please contact Newtonlabs service!
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May 11
Cleaning the speaker of the iPhone 11, quickly, clearly, you don't have to buy a new phone)
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1
February 2, 2023
Nice and helpful guys. They helped, explained, explained and released. At the same time, they did not take the money. And the office looks cool: disassembled Apple appliances. It looks cool.
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February 4
Good apple equipment repair form, good staff. I only repair apple equipment from them
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June 9, 2023
They provide high-quality services. I would like to note that I also checked the headphones for originality here. Saved my money from an unjustified purchase, thank you
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September 14, 2022
In general, Good service, I have been familiar with them for a long time, have not been noticed in imposing "unnecessary" repairs. They make discounts and free cleaning of connectors. For interest, I once asked the competitors, so there the master charged decent money for cleaning the speaker, and these guys have it for free👍
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3
June 9, 2021
The guys are doing great. I contacted them on recommendation, it was necessary to clean the speakers and microphone. We did everything quickly and efficiently, and the biggest plus is that it's free. They communicate super politely. Customer-oriented. They don't try to make money on the client.
Next time, if necessary, I will contact them without hesitation.
Prosperity of your company.
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November 9, 2022
100+ reviews and a rating of 5 out of 5 - absolutely deserved! The best are simple! They fix it quickly, make quick diagnostics, and they helped me with the program on the Mac for free. Just the best!
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1
March 19, 2023
Great guys. The repair was done in a day, and this despite the fact that I did not call them beforehand. I will only contact them for repair and maintenance of apple equipment
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January 30, 2023
I thought the charging port failed, I arrived, it turned out that the cable was just out of order, I was advised to buy a new licensed one, checked for free, a good place.
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November 16, 2021
Great guys, a cool office, high-quality service. I liked everything, the guys know their business and will help in everything. Thanks for the help
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October 22, 2023
The service is good, but expensive. And they don't want to work with outdated Apple models anymore.
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2
1
July 28, 2022
Excellent repair service for Apple equipment. We cleaned the speakers, did preventive maintenance and replaced the battery in half an hour! They took payment only for the battery. Happy as an elephant!
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July 22, 2021
We fix our apples here for the whole family)) Adequate service, excellent consultants and there is always a desire to help make the maximum result with adequate investments. Thanks!
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1
December 27, 2021
A great place to put your apple gadget in order. Friendly service, high level of care and very fast execution of work.
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