Excellent service. Polite and qualified staff. They will always prompt and help. The quality of the work performed is excellent. From the moment of purchase of the car, they serve only on this service. There is a very pleasant system of discounts and bonuses. During the repair of your car, you can spend time on the second floor in the recreation area. I advise everyone.
Tire service in this pretentious salon is on an equal footing with the pleasure I received 40 years ago, when I changed the camera in the Moskvich-412 wheel with two mantles. In this very cool salon, they changed summer tires by appointment to winter tires, on the available 19 discs, with vulcanization of one wheel (this magical procedure takes 0.8 hours, the manager convinced them that this is a very difficult and responsible tire repair, it is performed with a guarantee) - ATTENTION - 3 hours, so I'm not talking about the money spent (obviously overpaid). If you want to spend time + money on Kamenogorsk, 11. By the way, it's strange, there was no survey from the "salon", usually right away. It turns out that only Yandex is trying to improve something…
I changed the oil in Nissan, quickly, efficiently, at a reasonable price. I will contact you again. The quality of service is much better than on the Dolginovsky tract.
For half an hour, none of the managers came up, although three were just sitting on the computer. We looked at the car of interest ourselves and left. It is easier and cheaper to order a car directly from China
I bought a new car. I didn't receive a single gift, the sediment remained. Clean, neat and warm. A new DongFeng brand has been added. Convenient location for a test drive and you can drive around the city and along the ring road.
A good service where you can literally follow the work of a mechanic. After all, there is a huge viewing window through which you can see almost all the movements of the mechanic.
For 50+ thousand mileage with an intermediate oil change, I met various master receptionists, but never such as in the branch on Dzerzhinsky (everything is bad there) - guys and girls are usually adequate. It's a pity that lately I haven't seen master Nikita (with a beard), who generally turned out to be as bro as possible, will tell you everything and listen, and most importantly, you don't have to wait an extra hour or two for the car.
Good service, patient staff, pleasant atmosphere!
I stopped by recently to clarify the cost of the Renault Capture...so I waited for 40 minutes...although there were only a couple of people besides me in the hall.... there are a lot of managers running around in checkboxes - more than cars inside the cabin! And it's not much use....
P.s: a week later I stopped by for company with a friend - something was rattling in the back of the suspension... I gave the car away at 11.30...they said it would be ready at 14.00.....as a result, they gave it only at 18.00! And what do you think - nothing has been done - the knock has not been removed! Therefore, look for a normal service, and let those who have money in their pockets go there...well, who can be poured into the ears- that there is nothing better than the official service!!!))
Actually, the only dealer in which I serviced my car, there is not much to compare it with.
But as for the quality of the work, I am generally satisfied. Although I treat any dealers with a note of skepticism, due to the relatively high cost. But, being serviced by a dealer, you feel a certain security, I think it's worth paying money for it. Although it costs a lot to make a standard one (oil / filters), I will not say that it is very expensive. At the end of the summer of 22, it came out in the region of 250 rubles (including discounts)…
There are various promotions for the performance of work, specifically for spare parts, I personally have not seen discounts.
The staff is polite, there are no complaints about them at all.
There used to be free coffee, now the cups are hidden, and if you really want to, you'll have to come up and ask. To be honest, it puts me in a slightly awkward position, specifically.
In one building, Renault, Lada and Nissan, there is a cafe upstairs, where you can also monitor the work. In general, if you need to wait a couple of hours, then there is a place to walk / sit and pass the time.
A wonderful center, qualified and courteous staff, timely and
accurate service.
Affordable prices, special thanks to the maintenance specialist Alexey, keep it up!
I bought a new car here. Manager Sergey Sokolov accompanied us at every stage, very professionally. I will note this point separately.
There is a car pickup room, a coffee area, in general, the center itself is very modern and very comfortable.
One of the disadvantages is that there are no chairs in the reception area, you talk standing up, which is not very convenient. From the client's side, this needs to be fixed.
Otherwise, it is an excellent center with a large recreation area and a place to relax and watch your car in the service from the second floor!
We are serviced there, the prices are more affordable than at Dolginovsky. And there is no doubtful plus, this location is still in the city, and not "in the middle of the field", that if you hand over the car, except by taxi you will not leave there.
Good afternoon! I decided to compare the service with the one provided at Dolginovsky (X-trail T-32)
. Everything pleased me: the delivery time of the parts, fast service, adequate price. Also, during the work, the manager wrote to me and recommended replacing the pads (a timely measure, I must say; special thanks for this).
Separately, I want to note a significant plus: the manager is available almost constantly (we communicated via Viber), which significantly accelerated and simplified the processes.
Good Evening, Everyone
I bought a car from this dealer, namely a 2019 Nissan Qashqai.
After talking with the manager Boyako Nikita, I was given information that the car was not painted. They even provided an act of measuring the LCP. After the deal took place, it turned out that the car was painted !!! Three elements were repainted by the dealer himself.
In defense, they said that our mistake.
I wish you all good luck, check this dealer very carefully and slowly!!!
Finally, the attitude towards customers is terrible, there is no time to call back, any issue is resolved for a very long time
I stopped by the center last Friday, 30.09. I saw a Nissan Murano in the parking lot of the car. I approached the managers at the counter in the salon who did not pay any attention to me. One of them sadly reported that he had no information about the car, because it was "test", and there were no new cars at all (the question is, then what are they doing there). He said we should wait for a used specialist. I waited at least 15 minutes, including during the waiting process, reminding myself. Finally, a "used specialist" came out, said that he did not have any information about THIS car yet, because it had recently arrived, there was an inf for another, also test, similar one in the cabin. He called an insane price, saying that bargaining was not possible. When I asked for information about another car, he promised to send it to me on Viber literally very soon. A week has passed....
P.C. We are talking about cars worth more than 150,000 tr.!!!
What can I say - THE CENTER WORKS COOL!
If you judge the dealership by the manager with whom you had a chance to make a deal, then I put 7 stars! My compliments to Kristina, the car dealership manager.
Thank you very much to Master Ivan for the competent advice and for the quick solution of the issue regarding my car. There was a spare part in stock at this car center and it was installed quickly for me. You can look at the repair of your car through the panoramic window while sitting on the second floor.
Just an amazing place for true connoisseurs of high-quality cars and excellent service. Managers, managers and craftsmen, like orchestra conductors, play harmonious symphonies of the service, acceptance and sales departments.
If you are a customer of this salon, be sure that your car is in the most reliable hands.
There are no questions about the maintenance of Nissan X-Trail on 10/25/2022, the quality is excellent. The attitude of the staff is only good, thanks to the whole team, prosperity, success.
The waiting time is minimal, the staff qualifications are good, they can explain everything about the presented models in an accessible and competent way, they help in choosing. Overall, the impression is very positive.
I own the X-Trail in 2019, I was previously serviced at Dolginovsky, but for about a year now I have always been traveling only here to the guys on the Lozpnzh! For the price, I will say that they take the job adequately, they do it quickly, diagnostics is also included in each one, so they always tell you what to change soon. And yes, it is not a little important point for me, this is working with legal entities. In general, I recommend this service!
I am very pleased that we have another dealer and Nissan car service!
No problems with recording and time!!))👍
The master who took the car to work called me 8 times (we discussed this in advance when accepting the car)👍
The showroom has a completely different approach to working with the client 👍
The discount on work was 50% on the excise tax
I was completely satisfied with the quality of work and service! I recommend it!!!
From Drive Motors, I advise everyone to run without looking back. Disgusting service!!!!
I applied to a car dealership for maintenance, the car was purchased from another dealer, previously IT was held where I bought it. This time I made a preliminary price comparison, the choice fell on the car dealership on Kamennogorskaya, since the difference for the service was more than 100 rubles. At the meeting, the staff were attentive, offered various service options, and did something with an additional discount on the promotion. In the course of the work, they contacted, voiced the problems that arose, and offered solutions. A bonus accumulation card has been issued, as well as a new Nissan assist certificate. I am grateful, I hope the shares will remain on a permanent basis. Competition is always a plus for customers. I'm glad you showed up!
The service is of a good level. There are discounts and nice bonuses for customers. The car was undergoing maintenance. It was done in a few hours. We went through the comments, explained everything in detail. A convenient waiting area. You can play the console while waiting for a car.
At the end of December, we bought a new X-trail at a very attractive price. I'm shooting a star for the fact that you can't buy winter tires at the dealership right away and change your car (they reported this late the night before). I had to order on the side, wait for delivery and, of course, tire service.. we arrived to pick up at 12, left at 18h. we expected to spend a maximum of an hour and a half or two in the cabin.
on the plus side: everyone is friendly, there is free coffee in the Nissan waiting room. you can have a snack in the mini-bar and even play a play station). there is a branch of mtbank, you can pay for a car (commission 10 rubles) and change money if necessary. take out insurance on Belgosstrakh
The first time I contacted this Nissan OD, I really liked the staff service and the solution of the car breakdowns that occurred, there were different options for their elimination. Professional craftsmen eliminated all the problems, which many could not do. It was unexpected to receive bonuses that I can later use in the purchase of consumables or in car repairs. And in general, the atmosphere here is pleasant. Communication is polite, without strain.
Excellent center, friendly staff, coffee for every visitor. I will separately note the digital equipment - it is convenient to look at all models and compare them. I'm thinking about buying a car.
Very friendly and courteous staff! The manager told me everything in detail and showed me. I helped with the design, what can I say the guys are great professionals!!!
We applied for the first maintenance on a Nissan X-Trail, although we purchased it from another dealer, the cost of maintenance on Kamennogorskaya 11 turned out to be 75 BYN lower than others. And there was time for THAT earlier than other dealers. In the process, the multimedia was updated - thanks to them for that. I liked everything. We will contact you again, as we will soon be on the second Nissan
I really liked the salon! I am considering buying a Nissan X-Trail, the manager showed and told everything, called the advantages of the car; I even took a ride on a free test drive! I'm just thrilled!Very friendly receptionist and the best manager!Thank you very much!!!
They were misled about the ongoing campaign, told to come and do everything. And in the end, when I arrived, it turned out that I was not suitable for the campaign.
Really, it was impossible to check it when I called and found out if there were any nuances about participation.