A wonderful workshop, everything was done efficiently and quickly!
The staff is polite and honest, they will recommend to you, as a client, what is better, and they will choose inexpensive options.
I would like to single out a girl with blonde hair. She fixed this bag, which now looks like new! Many thanks to her!
I am happy with the result and the workshop! 👍 ❤️
A good workshop. Even the best one I've ever been to. Polite craftsmen, they always did my work quickly and efficiently (I repaired several men's bags and a backpack). The prices, in my opinion, are at the level of other bag repair shops.
Another advantage is that they work normally on weekends, which is rare in such workshops.
I'm going to continue using the services of this workshop and recommend it to others.
A beautiful atelier. My bag did not fit for repair (for cost reasons), but they recommended everything: what kind of fabric to buy, what kind of glue, and also threads to match the color of the bag were given for free 🙌🏻🙌🏻
Nothing was repaired, but about my problem, the woman master suggested how to solve it because her work was expensive. Quite honest and friendly on her part
The price is unreasonably high. There was a problem: the lock on the backpack was coming apart. They asked for 20 rubles for a dog change. As a result, I fixed it in another workshop, in Petrovshchina, it turns out that I didn't even have to change the dog. They did it for free, and they change the dog there for 2 rubles (10 times cheaper!!!)
They are repairing everything! Expensive bags, suitcases, briefcases. They change handles and wheels. It's not scary to give away a branded thing - they do everything very efficiently! Thank you very much!
My backpack has a worn bottom — the weak point of such backpacks. This place was reinforced with skin, compacted from the inside. This is a very difficult and incredibly neatly done job. It will serve for a long time.
I had a favorite handbag, it was given to me for the anniversary. The zipper broke in it over time, and the handbag is still in very good condition. I brought the Thread to the workshop. Master Natalia told me knowledgeably, like a true professional, why the lock failed and repaired my favorite handbag in 2 days so that even a specialist would not notice that repairs had been made. A very good workshop, not cheap, of course, then the result is 5 +! Happy New Year to the employees of the company "Thread" I sincerely congratulate. I wish you good health and prosperity. Thank you for the quality work done! Happy New Year!
I handed over a Samsonite suitcase to replace 2 wheels. The service costs 48 rubles. Initially, I was given a price tag of 52 rubles. and subsequently, in answers to questions about why it was so expensive, they explained that "a decent-looking girl came." That is, their price tag is not set according to the actual cost of spare parts and installation work, but the appearance of the person who applied for the service. After questions, the price was reduced to 48 rubles, calling it preferential terms.
On the 1st trip to the center of Minsk (from Nemiga to the Center. railway station) one of the wheels began to come apart, rubber scraps hung from it. They refused to replace the wheel for free, saying that their warranty obligations do not apply to spare parts provided by their supplier, and this completely contradicts the Law "On Consumer Protection".
CONCLUSION: Unfair, slow, unreasonably high price, low-quality components. I do not recommend contacting you.
I contacted the Thread twice - both times I am satisfied with the result of the work :) I repaired the handbag strap for the first time - it looks like new. And the other day I brought a suitcase with a torn handle there - it was done in one day (!), it holds fast, it looks like a native))) I am very pleased that the receptionist (both times I got to the same employee) tells me how to save money on repairs (explains which of the expensive services can be replaced with something simpler and cheaper). In general, I recommend a Thread!