Convenient location, good and helpful staff, but the hotel needs renovation. The TVs are old and the TV signal quality is weak, there is WiFi, but the speed is weak. There is a summer house, prices are affordable, parking is small.
The cuisine is excellent, the cooking is super, but the prices are biting(
As I said earlier, I will share a comment after visiting, in short, the kitchen is top class, the working staff are polite, they waited patiently for us until late. The music is great, the karaoke is updated.
Hello everyone!
In the summer of 2023, 5 cars traveled by caravan to Central Asia, all children are small 3-4-5, stayed at this hotel, liked everything, maybe because there was nothing but luxury rooms, nevertheless, we liked the food and comfort!
The only disadvantage is that they did not accept rubles, and when asked to leave a deposit until the morning in rubles, and in the morning to change them in tenge and pay off, they did not go to the meeting, they had to change the bucks at the rate that was beneficial to the administration, they seemed to get out of the situation!
Still, I would like the service to be, not in politics!
I stayed at this hotel for work. Previously I stayed at another hotel, but there were no places there. The room is large, warm, bright.
All the furniture is battered, there is no proper care and there was no. Wi-Fi and TV with tuner did not work. The smell of sewage from the bathroom is terrible. The shower stall is terrible, with rust and yellow mold. From the set in the bathroom, only liquid soap, shampoo and dry small hand soap. There is no dental kit, no comb. We need to keep this in mind . Fortunately, the bed and towels were clean, there was a smell of air conditioner for linen 👍🏻 only for this 3*
Breakfast is about nothing, if you come down late for breakfast, you can sit down at a dirty table. No one cleans the tables after the guests here. At least in the morning.
The rooms are dirty, the administrator takes payment for half a day as per day, payment is only in cash or by transfer, there is no payment terminal, it is not possible to pay by card
They gave me a room on the third floor. Something was working on the roof all night, I fell asleep only because I was tired from the road (10 hours driving).
Топчик за свои деньги. Комыортные и чистые номера, кухня очень даже понравилась. Есть конечно свои тонкости но это мелочи. Персонал решал любые вопросы. Так что огонь!
Раньше был хорошим,сейчас очень устарел,мебель и интерьер требует обновления ,сантехника тоже...система кондиционирования не работает-это в Кызылорде большой минус
Отвратительная гостиница. Грязно. Постель серая, полотенца вообще брезговала брать. Душевая кабинка ужас просто…. Нет ни чайника, ни воды не дали. Никогда больше там не остановлюсь.
The acoustics are not very good, the food is delicious
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Игорь Я.
Level 4 Local Expert
October 21, 2022
Грязные старые номера. Заломили 20к из-за ажиотажа. Карты не принимают.
Полотенца грязные, то ли в помаде, то ли в крови, дверь сломана и сделана кое как, стулья протёртые, ни одна лапочка у кровати не горит, весь пол в волосах. В ванной старая душевая кабина, вся промазана силиконом и оттуда жутко воняет. Горячая вода еле течет.
Кровать нормальная, поспать можно.
Кондиционер не работает, лежали в жару 50 градусов без кондиционера, обещали починить но так и ничего не сделали. Еле выпросили вентилятор в комнату и то не всем досталось.