North Avenue by Stellar Hotels
114 reviews
August 2, 2024
I had a similar experience at this place. The staff was incredibly rude, and the food was disgusting. It's such a rip-off! Thanks for sharing your story. Hopefully, people will avoid this place.
2
August 2, 2024
This sounds like a nightmare. It’s unbelievable how some places can charge so much for such poor quality and service. Thanks for the warning. I’ll make sure to avoid this place.
2
August 2, 2024
What a terrible experience! It's really disappointing when a place fails on so many levels. Thanks for letting us know. I’ll be telling all my friends to avoid this place too.
2
June 5
the best hotel
August 2, 2024
Very bad behaviour of staff and they are not providing fresh food to the customers
2
June 13, 2024
Cozy hotel! Great location! attentive and caring staff! Comfortable rooms!
March 23, 2023
One of the best hotel-apartment decisions for my long-life family travel.
1
March 3
I really liked the hotel!within walking distance from all popular places, friendly staff, ready to help at any moment.I would especially like to mention the manager Lilia, who helped with problems unrelated to her work.the room is lovely,cozy,comfortable,cleaning and bed change every day,good breakfasts,good sauna,swimming pool.the gym was not used.definitely, I recommend it.Next time we visit Yerevan, we will only stay in this hotel!,
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June 7
The hotel is conveniently located — it is not difficult to get to the main attractions. The staff is helpful and always ready to help.
However, there were nuances. Despite the fact that the room was of the luxury category, the TVs turned out to be outdated — without Wi-Fi and with a limited set of channels. There were also missing instructions for the heating system: the room was stuffy, and it took a while to figure out how to adjust the temperature.
See original · Русский
February 26
I really liked it. I was met by a lovely young man downstairs, escorted to my room, and told me where I could eat at that time (we arrived at 3 a.m.). On the downside, we didn't have enough key cards in the room, and we were given 1 the next day, but that wasn't a problem. Very cozy room, excellent cleaning service and a good mini-bar with affordable prices. The big criterion was the choice of the interior - so that it was not collective farm, stylish and cozy, we got everywhere here. There was a great view from the window on Northern Avenue, the windows were tinted, so no one saw us. I was surprised that the concierge opened the doors only 1 day out of the 5 that we were there, but this is also not a minus. The price for 5 nights is also acceptable. I'm glad you chose this place, I'd like to come back here again.
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March 18
I liked the hotel. Friendly staff. Cleanliness!!!! The linen is white. Water was added every day, cleaning every day. We were on March 8th. A festive buffet was served in the reception hall. Very nice!
The hotel is located in the center of a walking street. There are restaurants, cafes and shops around. I recommend.
I think we'll stop there next time.
See original · Русский
October 10, 2024
A great hotel in the city center, we stayed only 1 night in October, we really liked everything,the room is clean, everything is there for living, the buffet breakfast is very tasty.The receptionist, Nana, is very pleasant and hospitable, helped us with ordering a taxi (we were in Yerevan for the first time), allowed us to leave our belongings at the reception before our departure.
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1
August 14, 2024
From the moment of arrival, the staff was very friendly and helpful, which created a pleasant atmosphere and left only positive emotions. The staff is always ready to help and make your stay as comfortable as possible. The rooms are clean, stylish and well equipped. The bed in the room was huge. I also really liked the lighting in the room, it was muted. The TV was working fine too. The hotel is located in a convenient location, close to the main attractions of the city, cafes and shops.
In short, I recommend this hotel and will definitely return there again.
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4
1
December 15, 2024
Not a bad apartment hotel. Good location (entrance from the main pedestrian street). Large apartments. There is a swimming pool.
It was not pleasant - there was a persistent smell of cooking in the apartment. I had to ventilate for a long time. That's the only thing I didn't like. The breakfasts are good.
See original · Русский
May 13
Never check into this hotel.
There are many hotels nearby with excellent location!
It's not enough that he's "murdered."
For all your questions about why the sewer in the toilet smells disgusting, they will prove to you that you are not yourself and it does not smell!!! And I have no complaints about anything else!
an 85-year-old grandmother (for a second, a concentration camp prisoner) was hinted that she simply did not like the room and all this with a haughty look, while hinting that all this was in order to be given a higher category of room (that's how I understood it) Who are you, a warrior? It's a pity I didn't remember the name and face, it's an arrogant person!
The service is on the verge of fantasy.
At least the receptionist was nice, but that didn't make it any easier.
The photo shows the condition of the room.
See original · Русский
December 28, 2024
We stayed at this hotel for quite a long time. I'll start with the advantages: excellent location, on Northern Avenue. The Vernissage Fair and Republic Square are within walking distance. Restaurants, shops and pharmacies are also available. We checked in at night and everything went smoothly. We rented apartments on the 11th and 12th floors. The double apartment on the 11th floor is quite spacious. Separately, it is worth noting the huge outdoor roof terrace where there is access. This space is available only to apartment residents. Also, the advantages include the presence of a washing machine and a kitchen.
On the downside: the apartment looks clean, but the floors are tiled with marble and turned out to be very dirty, the white socks turned black instantly. Cleaning of the apartments is carried out for an additional fee. Considering the cost of $3,200 for 2 weeks, it's kind of weird. But even paid cleaning does not guarantee that the floors will be washed thoroughly. There are also many questions about the equipment of the apartments. There are practically no dishes in the kitchen. A pair of plates, a pair of glasses and a set of cutlery for 4 people. The lack of a dishwasher is also a minus. As a result, I had to wash the dishes constantly with my hands many times a day. Also for furniture. There is a table in the kitchen, but for some reason there are only 3 chairs. If there are 4 of you like us, then you will either take turns or someone will have to eat at a small table on the couch. We recall the price. Sofa: in theory, it should have been unfolded, but in fact it turned out to be repaired many times and the repair was not of high quality. The icing on the cake will be the service. The reception staff looks very friendly. They will listen to you and politely promise to do everything, but in fact they will simply ignore you. We asked to book an apartment for us for a later date because we planned to return in 2 weeks. We were assured that there is a reservation. It's good that we clarified at the check-out. It turned out that there was no reservation and these apartments were booked by other guests. Another disadvantage. The night before moving from one apartment to another, the electricity was turned off. There was not much reaction to the appeals to the staff. There was no light for more than an hour. I had to pack my bags in the dark. We also stayed in a double apartment on the 12th floor. All the pros and cons are about the same.
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April 8
The hotel's very convenient location, responsive staff, but the oldest TVs without Wi-Fi with limited TV channels were upset, even though the room was a suite. And I would like instructions for the heating system, the room was very stuffy.
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February 20
We paid in advance for a deluxe room for three people. When we arrived at 2 a.m., we had another room for two, and my grandmother, aged 70, helped make the bed until three in the morning! They've been asking me to contact the manager all day, but he hasn't bothered to get in touch! They asked us to refund the difference in the rooms that we had already paid for (that is, to calculate the room for us for two!). The room doesn't match the tact of the description, it's small, we stumbled over the cot. The air conditioner did not turn on. We were freezing in the early morning. The management did not want to get in touch and resolve the situation.
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April 4
A hotel with disgusting service. I booked a room on my birthday, invited my friends, arrived, and they told me they had overbooking, and they wouldn't check me in. No alternatives were offered — the numbers ran out. Naturally, no compensation was offered for the ruined holiday.
When asked to bring a book of complaints and suggestions, they spent half an hour finding out where it was. Surprise: it turned out that they don't have it. Well, the icing on the cake, in case you're still thinking — I was threatened that the guards would take me out if I didn't leave.
See original · Русский
December 27, 2023
Good location, quiet.
The room (deluxe apartment) is large and spacious. 2 large bedrooms with bathrooms, a large living room, a kitchenette with all necessary equipment. All bathroom accessories are available, there are bathrobes and slippers. The bed linen and towels are normal. Of the cons: the room itself is "tired" - cracks on the walls, the furniture is scuffed. Room cleaning is only on request and for an additional fee.payment. I do not recommend taking breakfast: it's just a disgrace for the money that is not being spent for Yerevan. There is nothing to eat, and what is there is inedible.
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2
1
November 13, 2024
A great hotel, the breakfasts are normal, but not super. The air conditioning of the rooms is a secret, but the staff is happy to help you figure it out, and in general the staff is very friendly and helpful.
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November 27, 2024
I really liked the hotel...clean, we took a spacious room. Comfortable bed, beautiful view from the window. Many attractions are nearby. The breakfasts are delicious.
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December 27, 2024
Very nice hotel, in the center.Very friendly staff, they solve everything promptly.Being a foreigner, I felt at home.Thank you.I recommend it for everything
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December 12, 2023
The location of the hotel is ideal, the very center, easy transport accessibility, quiet and beautiful.
We lived in a deluxe apartment room. In fact, it is a large apartment with 2 bedrooms. Each has an individual bathroom. Plus there is a small kitchenette and a fairly large living room with a sofa and a TV area. The optimal capacity is 2 pairs of guests. But you can also put extra beds for children + there is a place to sleep on the sofa in the hall (living room).
The beds are comfortable, the linen and towels are fresh and of high quality. The set of accessories in the bathrooms is good. There are bathrobes and slippers.
Cleaning is for an additional fee.payment and only on request.
The condition of the whole room is very tired. Cracks on the walls, covered furniture, feeble chandeliers. There are not enough shelves for accessories in the shower. The water pressure in the shower is unstable.
What was very disappointing was the breakfast. The good MIS restaurant, which is simply wonderful in the evening, serves a treasured stale and very boring set of products. It is better not to take breakfast and eat at any cafe on Severny Prospekt, since there are sooo many of them.
See original · Русский
March 17, 2024
Very polite staff, quick registration
You can leave your suitcases if you arrived earlier than the check-in time
I was there on March 8, flowers were presented (very nice) and there were free treats in the lobby in the form of cupcakes, fruits and champagne (the table was updated throughout the day)
The room is clean, has everything you need for a comfortable stay + free treats in the room (dried apricots, prunes, churchkhella)
The hotel has a free sauna and a swimming pool
The sauna seemed cold, the water in the pool was clean and pleasant (we had stolen the slippers that we left at the sauna, but this is not a question for the hotel)) We walked barefoot from the 10th to the 2nd floor))
As soon as the loss was reported, the staff immediately gave us new slippers
Of the disadvantages of the room, I can only single out one (for which I took off the star) - very strong audibility, our room overlooked the promenade street and absolutely all voices could be heard, as if they were all talking right under the windows
There is also a restaurant in the hotel, it seems like there is a buffet breakfast there
And there is an exchanger, in general, there was a good exchange rate
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4
1
September 9, 2024
We stayed at the hotel in September 2024. Great weekend, nice enough room, BUT..... we paid at the super unfavorable exchange rate of the ruble to the dram, I paid attention only in the morning since the check-in was late - attention! 3.6 d/r in the nearby supermarket 4.25. I expected at least 4. I asked for a recalculation - they fooled me for two days and refused on the day of departure. I say - our flight was postponed and the child is one year old, the departure time exactly coincides with daytime sleep, we can delay departure for an hour and regulate the overpayment at the same time, They answer - no! Although I called the reception earlier in the evening and the guys suggested that it would be possible to just pay for half the day and stay without problems. In general, the hotel is normal, but the staff works hard.
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2
May 17
Nice, modern hotel. Helpful staff. It is located within walking distance from the city center.
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June 13, 2024
Great hotel, wonderful staff, delicious food. It's a bit expensive by Russian standards, but the hotel is in the very center. I was in Armenia for the first time, now I recommend this country to everyone for traveling.
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January 28
Convenient check-in and accommodation scheme. Wonderful location in the very center of the city. Attentive staff
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August 25, 2023
In general, the hotel is good, it is worth its stars. The staff is polite and helpful. The breakfasts are delicious, buffet style. Wi-Fi works stably and quickly, it's fine for surfing, video calls are also pulling. The location is excellent, the very center, all the main places are within walking distance. But you need to take rooms with Windows on the avenue. Otherwise you won't be able to sleep. And most importantly, the price is very expensive! 20 thousand rubles per night, even for such a hotel, it's too much!
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1
April 2
The worst hotel booking experience of all time.
We booked this hotel on a booking, arrived, it turned out that there were no overbooking rooms in the hotel. No alternative was offered. There are no books of complaints, the attitude towards the guests is terrible. It happens at 10 p.m. All that was offered was to return the money WITHOUT PENALTY. thanks for that, no penalty)))))
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1
December 8, 2024
Nice hotel, very nice staff, there is a small pool and sauna. Everything is quite on the level and the location is cool
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February 10
Cozy and cool location
On the floor there is a sauna and a swimming pool, everything is accessible and clean
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April 27
Nice apartment, obviously not the first freshness
The balcony is gorgeous, there was a swimming pool and sauna on our floor
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March 10, 2024
This hotel has the friendliest staff in Armenia, a very good restaurant, and they try to fulfill requests. Cozy rooms. But a huge minus, as well as in any big city. It is impossible to sleep.
it is better to settle closer to the outskirts.
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1
March 13, 2024
Excellent apartment in the very center of the city on a pedestrian street! Very friendly staff! We were settled before the due time! Thanks a lot to Eric!!! I was surprised by the compliment of dried fruits !
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1
July 12, 2024
The hotel is good! We are already here as regular visitors! The location is excellent, the heart of Yerevan. The only disadvantage is the inconvenient boarding in a taxi. It is necessary to move away from the hotel, as parking is prohibited for cars 🤷🏻♀️
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3
October 7, 2023
The hotel is very nice. Location - the center. Everything is within walking distance . Nearby there are shops, restaurants and cafes, branded clothing stores. Everything is sooo convenient. The staff is wonderful, very welcoming, smiling and any issue was solved instantly. It felt like you were the only one in the hotel and everyone wanted to please you, although there were very few available rooms at that time. Breakfast is the only thing that upset me - meager and tasteless. In all of Yerevan, only our breakfasts were terrible food🙄 But I recommend it, because you can eat here everywhere😉
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1
June 3
Wonderful location. Restaurants, shops, and coffee... mmm!
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June 23, 2023
A cozy hotel with an excellent location in the very center of the city, very friendly staff, politely go to a meeting in all matters, clean rooms, delicious breakfasts, everything is at the highest level, I will definitely come back here more than once👍
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1
July 7, 2024
The apartments are not bad. The bed is good. Why are all the bedrooms equipped with one large bed? Why not put two separate bedrooms in one bedroom? It's more convenient for children.
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1
December 15, 2024
Don't waste your time and money!!!
The hotel does not correspond to the declared category at all…
Of the advantages, only the polite staff
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July 21, 2024
Disgusting hotel, arrived on 07/20/2024, they said apartments on the phone, it's just terrible.... The sunny side, the air conditioners can't cope... no one warned us that there would be no cleaning. She came up to the reception several times to exchange for another room, the manager leaves work early, cannot contact us. I will NOT recommend THIS HOTEL to everyone.
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1
January 1
Excellent hotel, friendly staff, delicious breakfasts
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February 4, 2024
Everything is at the highest level! Location, room level, cleanliness, service! Especially thanks to the host Karen!! A great guy, an expert in his field!
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1
June 4, 2023
Very convenient location of the hotel
We lived in a junior suite, it was the only room available. Spacious enough, comfortable bed and pillows, large bathroom.
They clean well
I recommend it! Great hotel
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1
1
April 20, 2024
Terrible hotel!
We stayed for 2 days (in different rooms), and we did not check into the second room at 13:00, and after the tour, exhausted and tired, we arrived at 12 a.m., which they refused to accommodate us, due to the fact that it seemed to them that we would not return and they safely sold our paid room to other guests. We have never seen such an absurdity anywhere. Without any apologies, they asked to leave the hotel, after an hour of communication, they were offered another room of higher categories and an additional fee. We had no choice but to agree, because we were too tired. No apologies or regrets were presented to the guest by the administration.
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1
3
March 5, 2024
Disgusting breakfasts, especially when the cook manages to spoil simple foods, porridge and coffee need to be asked separately.
The toilet was constantly running in our room, we slept under the murmur, they gave out two small bottles of water, a very heavy smell of lavender in the rooms, we had to ventilate the room for a long time.
The shower room is equipped with scales, a hairdryer and personal hygiene supplies, and there were some dried fruits for tea.
The general appearance of the room requires refreshing, worn
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1
January 9
Very friendly staff. Great location!
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April 12
The hotel is very nice, the rooms are large. Cozy!!
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