I have been waiting for delivery for 2 days already, although the operator said that the delivery would be on 04/05/20 from 9.00-18.00 I called the hotline 5 times and always say that they will call back now, but they never called back in general, I will not use the services anymore and I will advise all relatives of another delivery service
Long queues, forwarding of the parcel to this particular branch if the courier for some reason could not or did not want to deliver to the address. You need to plan time in advance with a good margin - both for the trip there and back, and for waiting there.