Novotel Almaty City Center
726 reviews
August 21, 2024
Excellent hotel , excellent breakfasts , very good service. I recommend
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December 21, 2022
Excellent service, delicious food, helpful staff, clean spacious rooms. I was only at the spa for a massage, there is a good specialist there, I recommend it! I liked everything! But not for a thin wallet!
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September 27, 2023
A popular place with a good location is near the hotel Kazakhstan and Koktebe. Hospitable service - we made a present at check-in - we were given a room of a higher class. A trifle, but it's nice)
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December 11, 2023
I am staying in this hotel in Almaty. Clean and cozy, there is a good cafe downstairs with delicious food. There are also spa treatments
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July 1, 2024
It's probably an old hotel. It seems to be cleaned, but it doesn't seem to be clean. In the morning they forgot to wake me up, I talk about it at the reception, to which the administrator replies "Oh yes?!)"
A big plus, there is a cable car nearby
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May 3, 2024
Nice hotel, everything is new, the service is good. The kitchen is modest, but delicious. The location is great.
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December 2, 2024
Excellent hotel, cleanliness, excellent service.
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May 28, 2024
I don't know about the hotel, but the restaurant downstairs is just 🔥
The kaurdak and the meat in the pot were simply delicious! Respect and respect for the cook!
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November 25, 2023
Good rooms, good breakfasts, there are many coworking areas for negotiations and meetings. Convenient location for walking
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July 27, 2024
Water must be collected from the cooler at the end of the corridor... This is not acceptable from the point of view of guest safety!!! Free access to the cooler for everyone with any intentions.
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August 25, 2024
Not big rooms, and not the first freshness. It's nice that they gave me water and chocolate as a gift. The price-quality ratio surprised me, it's expensive for me. There are breakfasts. Good lobby: Internet access for about 4 recreation areas.
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February 22, 2024
A good place, constant cleaning, clean, new, the only minus, a small TV, and so everything is wonderful, the service is great
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December 8, 2024
The food is very modest, the service is good, the rooms are a bit shabby
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December 1, 2024
Nice hotel, breakfast, spa, nearby ski lift
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November 26, 2022
A decent chain hotel in the center of Almaty. Excellent location, the center, near the funicular. The infrastructure is maintained in excellent condition, attentive staff. Good breakfasts, there is a spa center.
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1
October 21, 2023
A great hotel, the advantages are service, cleanliness, good location. The kitchen could have been better considering the price and quality.
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September 23, 2023
A great chain hotel. The interiors of the rooms and the level of service correspond to the standard of service, as in Moscow and Yekaterinburg and other cities where Novotel operates
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October 27, 2023
I really liked the hotel, the service was at the highest level. Clean, cozy, beautiful. Convenient location.
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1
December 21, 2022
A decent hotel. Everything is thought out and comfortable. For work (we were on a business trip) - perfect. Well located, excellent insulation inside. There were no high-quality breakfasts in the sports area.
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April 30, 2023
A stunning hotel in all respects: conveniently located, next to a cable car up to a small amusement park with a viewing platform, animals and attractions. There is a metro nearby, if the weather is good and there is a desire to walk with your feet. A nice pool with a sauna is the best place to relax after a day at work. Pleasant calm stylish interior of the rooms, good unobtrusive service. Delicious breakfasts. I have already been here on a business trip 3 times - the hotel was always on top.
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June 30, 2023
Very convenient location: within walking distance of Koktobe,cinema,Starbucks,Dostyk plaza, park! Cozy, hygiene products do not dry the skin, shampoo does not turn the head into a washcloth, sheets without chemical rinse aid (this is important). I recommend
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3
May 16, 2024
A clean new hotel in the city center.
There is a big disadvantage: there is no exchanger, as in the neighboring hotel …
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January 3, 2024
The conference room, the restaurant is great! The service is excellent. I was at a conference. The location is simply gorgeous!
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1
May 22, 2024
I don't know why I didn't like it. The staff, starting from the door, has already started to be rude, we booked a room there in advance as soon as we approached, the security came out and immediately began to say that you just don't have to go in. We were so surprised. We went there the same thing happened 🤦🏻♀️
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1
March 5, 2023
Nice hotel in the center of Almaty. The rooms are clean, and cleaning takes place every day. Excellent hotel lobby. The hotel staff is helpful. The hotel has a restaurant, SPA, swimming pool.
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July 17, 2023
An excellent hotel, the staff is polite, always ready to help, the breakfasts are delicious and varied, they also give a discount on tickets to Koktobe if you stay with them 👌🏼
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November 16, 2022
Great Hotel! Sincere staff! Super breakfasts! Great service! Location in the very center of Alma-Ata! Thank you very much for your hospitality! I booked at all by phone, because cards from Russia do not work! Keep it up !!!
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February 22, 2023
Nice hotel, everything is neat, the breakfasts are excellent. There is a cable car to Koktebe nearby. There is a metro station nearby. Normally and for your money, the staff is polite and courteous.
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December 17, 2022
Convenient location, Clean rooms, service line staff are always ready to help.
A swimming pool and sauna (individually in each locker room) are available.
Breakfast in the room costs 500 tenge more than going downstairs and having breakfast, but has a very poor choice, there is potential for improvement :)
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3
November 30, 2023
A good hotel for business trips. Very friendly staff, delicious breakfasts. Convenient location.
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March 5, 2024
Everyone liked the reception, the architecture, the room care, the breakfast and the lobby, you can only add hangers between the wardrobe and the door for outerwear, but the hotel is amazing, thank you very much
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August 29, 2023
The location is in the city center, but not very convenient access and exit. The rooms are of medium wear and tear.
The breakfast is not bad, the rest of the menu is for three.
The quality of the reception is frankly poor. You have to ask for everything several times, and the result is not always guaranteed.
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February 17, 2024
One of the best places to stay in Alma Ata. Amazing breakfasts. The rooms have good sound insulation.
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January 13, 2024
I really like the location. The rooms are cozy and clean. The only negative thing is that in the evening at the restaurant after 22:00 there is no dinner. Closed.
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March 26, 2024
The hotel is nice, clean, the cleaning is good, the breakfasts are delicious. The only drawback was that it was impossible to sit in the lobby after an hour
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November 2, 2024
Great location. Great hotel
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September 27, 2024
Great location, great breakfasts
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1
June 22, 2022
A wonderful hotel. Clean, tidy, stylish. View from the hall to the square. Elevators by cards. The breakfasts are varied and delicious in buffet style. The staff is helpful. The rooms are cleaned every day. Right next to the hotel there is a funicular on Kok Tobe, very convenient)
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1
1
December 3, 2023
The hotel is clean. Cleaning was done every day, good location, I do not advise ordering room service from the hotel is not tasty, and it was also annoying to collect water in the cooler!
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1
November 26, 2024
A very good establishment, new and modern
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3
May 15, 2024
Not the most convenient location, in my opinion. Otherwise, everything is fine. The rooms are clean
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September 9, 2023
So-so hotel, nothing grandiose!
The rooms are sparse, everything is economical and minimalistic. Breakfast for 4! The location is good! There is a ski lift and the very center of the city!
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October 18, 2023
We had dinner at the restaurant at the hotel, we do not live ourselves, while we were surprised by the service provided and delicious cuisine! We thank the restaurant staff and chefs for making our evening)
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December 27, 2024
It's a great hotel. The staff is very polite and professional.
The food is delicious.
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November 14, 2024
A good hotel , the price corresponds to the quality of services
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September 7, 2022
The chic location of the hotel
Discount on the cable car to Koktobe)
Polite staff
The rooms are clean and cozy
The pool is not deep, but clean, there is a sauna
I took it without breakfast, but I'm sure that breakfast is on top)
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2
January 2, 2023
Great hotel. decent service. there is a place to walk nearby. nice spa and swimming pool. delicious breakfasts. I tried steak for lunch - I was pleasantly surprised - it was delicious.
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April 20, 2024
A good chain hotel, everything is on the level, as is customary in any hotel. I didn't remember anything remarkable. The location is good, there is a place to walk. Great for work
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March 11, 2024
I really like this hotel. Good room quality, design, fitness, normal breakfast
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July 14, 2023
For small events, it's great. The room is comfortable, the catering is delicious, the staff is friendly. Parking is only tiny.
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