This hotel was provided to me by Egiptair Airlines because I had a great break between flights.I was at this hotel 10.09.2024.There were 5 hotel employees on the reception,but only one worked.He made the keys for us 40 ! minute.When we came to the room, the keys were not activated and we had to return back to the reception.In response to my questions why we can't get into the room,the receptionist shouted that their system does not care.Why would you send people to the rooms?Then the front desk staff kicked me out of the hotel 4 hours before my flight!So they avenge me for indignity.Please note the hotel's management to pay attention to the work of the staff of the reception!They spoil the image of the hotel!
Great location, but everything else is very average.
The breakfast is ordinary, no frills. The condition of the rooms: everything is working, but tired. The mattresses are hard, the pillows are not very comfortable, the safe in the room was not closed, the furniture needs updating. But I love sockets in New Hotels: there are a lot of them, there are separate USB sockets, you can connect to the TV via HDMI.
On—site restaurants - hug and cry. Inexpensive, but. Pizza resembles what is served in schools, pasta is inedible, tomato soup is completely empty. It's even amazing how such a thing lives in a country where they can cook in principle. Actually, no one in these restaurants eats, they stand empty.
But they sell good local whiskey and gin, I highly recommend it. The service is not bad, they are trying to help.
We just returned from a vacation, there were transit passengers in Cairo and the Novotel was paid for, we flew to Cyprus, stayed there and back at this hotel too.I would like to say that we almost regretted staying at this hotel.The rooms are clean, there is a kettle and tea and coffee in the room.The most important thing is the pool, considering that we had a 5-year-old child with us. Very friendly staff, happy to help, were at the bar, served with a smile.As for nutrition, it is varied, pasta was made for the child, as requested.The choice is good, fish, two types, I liked it, someone ate meat, and also without complaints.there are a lot of salads, pastries, and cakes of all kinds.If someone needs a hotel in Cairo, I recommend it.Besides, the airport is nearby. Specially bus every 30 minutes or taxi, inexpensive.